Address E-Business Management Issues

As you have noted, E-Business is complex. Political, technical, organizational, competitive, management. and process issues arise throughout E-Business implementation and operation. An issue can be a problem or an opportunity. Managing issues is a key ingredient (or critical success factor) to E-Business success. If a critical issue or set of issues are not addressed, E-Business progress may slow or stop. How and when issues are handled impacts the schedule and the plan. Moreover, if not addressed, an issue can blossom into a full-fledged crisis. In this chapter we will discuss how to address E-Business issues. How to address 100 specific E-Business management issues is covered in the next chapter.