An Empirical Investigation of Use of Information Technology among Small and Medium Business Organizations: A Bruneian Scenario

In the last two decades issues regarding management of Information Technology (IT) within organizations have gained due consideration. The heavy reliance on IT has caused difficulties for chief executives’ officers (CEOs) to optimize their computing resources. A survey of fifty‐four small and medium sized organizations was conducted to investigate the degree of IT usage in Brunei Darussalam. The study attempts to assess the depth and breadth of IT usage in business. The parameters such as organizational (size, sale or profitability and type of business) and chief executives (educational level and computer literacy, ownership of PC and computer experience) are studied. The study highlights how sales figures of the organizations; type of business and CEO computer literacy contributes toward the use of IT. None of the other variables were found to be significant.

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