Intercultural E-government

One of the areas in knowledge management is the representation of information, an area of particular importance in e-Government, given the State’s social responsibility towards its citizens. Unlike the private industry, the State is not in a position to select its customers, and has the social responsibility to treat all citizens equally. Given this responsibility, three issues need to be addressed: the duty to provide information, the extent information is to be accessible to disabled individuals and to be provided in other languages.