Impacts of stress on estimation performance in Hong Kong

Cost estimation not only requires precise technical and analytical input from estimators but also involves the use of subjective judgement. An investigation on the impact of stress on estimation performance was conducted involving 177 professional estimators in Hong Kong. Using correlation analysis, regression analysis and structural equation modelling, the relationships between stress and various aspects of estimation performance are examined and a causal structural model is developed. The results indicate that stress is a cause of negative estimation performance (resulting in weak interpersonal relationships, unfamiliarity with organization and ineffective process), while, simultaneously, it is beneficial to the professional estimation performance. Furthermore, there is an inverted U‐shaped relationship between stress and the organizational relationship.

[1]  P. Wilhelm Controlling Work Stress: Effective Human Resource and Management Strategies , 1989 .

[2]  Robert C. Dailey,et al.  Personality and Role Variables as Predictors of Tension Discharge Rate in Three Samples , 1986 .

[3]  M. Jamal,et al.  Job stress and job performance controversy: an empirical assessment. , 1984, Organizational behavior and human performance.

[4]  T Raykov,et al.  A first course in structural equation modeling, 2nd ed. , 2006 .

[5]  Frederick Toates,et al.  Stress: Conceptual and Biological Aspects , 1996 .

[6]  Barbara J. Braham Managing stress : keeping calm under fire , 1993 .

[7]  Randall S. Schuler,et al.  An integrative transactional process model of stress in organizations , 1982 .

[8]  Cary L. Cooper,et al.  Worksite Stress Management Interventions: Their Effectiveness and Conceptualisation , 1987 .

[9]  Randall S. Schuler,et al.  Definition and conceptualization of stress in organizations , 1980 .

[10]  Ramdane Djebarni,et al.  The impact of stress in site management effectiveness , 1996 .

[11]  Helen Lingard,et al.  The impact of individual and job characteristics on 'burnout' among civil engineers in Australia and the implications for employee turnover , 2003 .

[12]  Jeanie Gold,et al.  Simple strategies for managing stress. (Occupational Hazards) , 2001 .

[13]  James Sommerville,et al.  Multivariate influences on the people side of projects: stress and conflict , 1994 .

[14]  C. R. Anderson,et al.  Coping behaviors as intervening mechanisms in the inverted-U stress-performance relationship. , 1976, The Journal of applied psychology.

[15]  Martin Skitmore,et al.  Critical stressors influencing construction estimators in Hong Kong , 2005 .

[16]  C. Cooper,et al.  Organizational Stress: A Review and Critique of Theory, Research, and Applications , 2001 .

[17]  D. Cherrington,et al.  Organizational behavior: The management of individual and organizational performance , 1989 .

[18]  R. Chaplain,et al.  Stress and Job Satisfaction: a study of English primary school teachers , 1995 .

[19]  K. E. Friend Stress and Performance: Effects of Subjective Work Load and Time Urgency. , 1982 .

[20]  Michael T. Matteson,et al.  Controlling work stress , 1987 .

[21]  Cary L. Cooper,et al.  Executive women under pressure1 , 1986 .

[22]  Cary L. Cooper,et al.  Revisions and further developments of the Occupational Stress Indicator: LISREL results from four Dutch studies , 2000 .

[23]  Alan Woodley SPSS for Windows: An Introduction to Use and Interpretation in Research: G.A. Morgan, O.V. Griego, and G.W. Gloeckner, Lawrence Erlbaum Associates, Mahwah, NJ, 2001, 214 pp, ISBN 0-8058-3584-9, GBP13.95, paperback , 2001, Comput. Educ..

[24]  Jerome E. Storch,et al.  Police stress: State-Trait Anxiety in relation to occupational and personal stressors , 1996 .

[25]  G. A. Marcoulides,et al.  A First Course in Structural Equation Modeling , 2000 .

[26]  Sharda.S. Nandram,et al.  Stress experienced by active members of trade unions. , 1993 .

[27]  Randall S. Schuler,et al.  Managing Organizations and People: Cases in Management, Organizational Behavior and Human Resource Management , 2003 .

[28]  Mary Ann Affleck,et al.  Stress and Job Performance: Theory, Research, and Implications for Managerial Practice , 1999 .

[29]  R. Burke,et al.  Occupational stress and job satisfaction among physicians: sex differences. , 1991, Social science & medicine.

[30]  Anne W. Riley,et al.  Occupational stress and organizational effectiveness , 1987 .

[31]  J. Roden,et al.  Mental health and satisfaction among tax officers. , 1985, Social science & medicine.

[32]  D. J. Abramis,et al.  Relationship of Job Stressors to Job Performance: Linear or an Inverted-U? , 1994, Psychological reports.

[33]  I. McManus,et al.  The causal links between stress and burnout in a longitudinal study of UK doctors , 2002, The Lancet.

[34]  M Frankenhaeuser,et al.  Coping with Stress at Work , 1981, International journal of health services : planning, administration, evaluation.

[35]  R. Kahn,et al.  Organizational Stress: Studies in Role Conflict and Ambiguity. , 1965 .

[36]  R. Zajonc SOCIAL FACILITATION. , 1965, Science.

[37]  N Gupta,et al.  Job stress and employee behaviors. , 1979, Organizational behavior and human performance.

[38]  George A. Morgan,et al.  SPSS for Windows: An introduction To Use and interpretation in Research , 2000 .

[39]  W. Turner,et al.  Occupational stress. , 1992, The New Zealand medical journal.

[40]  Thomas W. Britt,et al.  Social support, group consensus and stressor–strain relationships: Social context matters. , 2001 .

[41]  P. Bentler,et al.  Comparative fit indexes in structural models. , 1990, Psychological bulletin.

[42]  Valerie J. Sutherland,et al.  Stress among construction site managers — A preliminary study , 1989 .

[43]  Philippe Henri Richard Byosiere Effects Of Societal, Organizational, And Individual Factors On Job Performance, Job Satisfaction, And Job Strain: Multiple Structural Equation Modeling In A Three Wave Longitudinal Panel Study Of New Teachers. , 1987 .

[44]  Dianne M. Finkelstein,et al.  A Beginner's Guide to Structural Equation Modeling , 2005, Technometrics.

[45]  Cary L. Cooper,et al.  Coping With Stress at Work: Case Studies from Industry , 1981 .

[46]  Richard S. Lehman Statistics and Research Design in the Behavioral Sciences , 1991 .

[47]  Walter H. Gmelch,et al.  Beyond stress to effective management , 1982 .

[48]  Ricky W. Griffin,et al.  Organizational Behavior: Managing People and Organizations , 1992 .

[49]  Robert W. Schutz,et al.  Causal Model of Stress and Coping: Women in Management. , 1992 .

[50]  Debra L. Shapiro,et al.  DO JUSTICE PERCEPTIONS INFLUENCE STYLES OF HANDLING CONFLICT WITH SUPERVISORS?: WHAT JUSTICE PERCEPTIONS, PRECISELY? , 2000 .

[51]  Julie Pallant,et al.  SPSS survival manual : a step by step guide to data analysis using SPSS for Windows , 2001, Behaviour Change.