User-Centered HRI: HRI Research Methodology for Designers

This chapter introduces the field of user-centered HRI, which differs from the existing technology-driven approach adopted by HRI researchers in emphasizing the technological improvement of robots. It proposes a basic framework for user-centered HRI research, which comprises the three elements of “aesthetic”, “operational”, and “social” contextuability. This framework is made for robot product designers seeking to incorporate user perspectives and needs; it is intended to allow easy identification and efficient study of issues in user-centered HRI design. The case studies introduced in this chapter, all of which are based on the aforementioned framework, will facilitate understanding of user-centered HRI, and create new research opportunities for designers, non-experts, and robot engineers.

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