Writing the Learning Organization

The marginalization of business writing as a discipline has been traced to a lack of research and to the that many in the field teach in business departments that do not value the work of scholars in English studies. One way out of this position may be an act of disciplinary border crossing—aligning the field of business writing with progressive voices in business and management. This article describes a framework structured around key theoretical concepts from Senge’s The Fifth Discipline: The Art and Practice of the Learning Organization (1995). Senge’s text is surprisingly rhetorical, and I examine the associated framework in terms of its potential for invigorating both teaching and research in business writing, thereby building ethos for the profession.

[1]  Gustavo Stubrich The Fifth Discipline: The Art and Practice of the Learning Organization , 1993 .

[2]  P. Senge The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization , 2014 .

[3]  Donald A. Schön,et al.  Organizational Learning: A Theory Of Action Perspective , 1978 .

[4]  Dorothy A. Winsor,et al.  Learning to Do Knowledge Work in Systems of Distributed Cognition , 2001 .

[5]  Mary M. Lay,et al.  Collaborative Writing in Industry: Investigations in Theory and Practice , 1991 .

[6]  Devitt Writing Genres , 2006 .

[7]  Alexander Zahar,et al.  Shaping written knowledge: the genre and activity of the experimental article in science , 1991, Medical History.

[8]  J. Eadie In Dialogue , 2001 .

[9]  J. Ludvigsson,et al.  McKEACHIE’S TEACHING TIPS , 2003, Journal of Pediatric Gastroenterology and Nutrition.

[10]  野中 郁次郎,et al.  The Knowledge-Creating Company: How , 1995 .

[11]  P. Parrinder,et al.  The Construction of Authorship: Textual Appropriation in Law and Literature , 1997 .

[12]  W. Starbuck Learning by Knowledge-Intensive Firms , 1992 .

[13]  Mats Alvesson,et al.  Organizations As Rhetoric: Knowledge‐Intensive Firms And The Struggle With Ambiguity , 1993 .

[14]  James A. Berlin Rhetoric and Ideology in the Writing Class , 1988, College English.

[15]  M. Bakhtin,et al.  Speech genres and other late essays , 1986 .

[16]  Carl G. Herndl,et al.  Teaching Discourse and Reproducing Culture: A Critique of Research and Pedagogy in Professional and Non-Academic Writing , 1993 .

[17]  Clay Spinuzzi,et al.  Compound Mediation in Software Development: Using Genre Ecologies to Study Textual Artifacts , 2003 .

[18]  D. Bamber The Coming of Post-Industrial Society — A Venture in Social Forecasting , 1980 .

[19]  Karen Locke Grounded Theory in Management Research , 2000 .

[20]  John M. Swales,et al.  Genre and the new rhetoric , 1995 .

[21]  Mark Zachry The ecology of an online education site in professional communication , 2000, SIGDOC.

[22]  Geri Gay,et al.  Document-centered Peer Collaborations: An Exploration of the Educational Uses of Networked Communication Technologies , 2006, J. Comput. Mediat. Commun..

[23]  Eugen Tarnow A recipe for mission and vision statements , 2001 .

[24]  Donna Kain,et al.  Building Context: Using Activity Theory to Teach About Genre in Multi-Major Professional Communication Courses , 2005 .

[25]  Clay Spinuzzi,et al.  Tracing Genres through Organizations: A Sociocultural Approach to Information Design , 2003 .

[26]  P. Drucker Post-Capitalist Society , 1993 .

[27]  Nelson R. Kellogg,et al.  The Work of Nations: Preparing Ourselves for 21st-Century Capitalism by Robert B. Reich (review) , 1993, Technology and Culture.

[28]  Art Kleiner,et al.  Learning Histories: A New Tool For Turning Organizational Experience Into Action" , 2000 .

[29]  R. Daft,et al.  Toward a Model of Organizations as Interpretation Systems , 1984 .

[30]  D. Bell The Coming of Post-Industrial Society, a venture in Social Forecasting , 1974 .

[31]  G. Smart The new work order: behind the language of the new capitalism , 2000 .

[32]  W. Bodmer Principles of Scientific Management , 1993, FASEB journal : official publication of the Federation of American Societies for Experimental Biology.

[33]  J. C. Wofford,et al.  Measuring motive imagery contained in the vision statement , 2002 .

[34]  Mary Jo Reiff,et al.  Scenes of Writing: Strategies for Composing with Genres , 2004 .

[35]  Will Professional Communication Be the Death of Business Communication? , 2003 .

[36]  Thomas H. Davenport,et al.  Book review:Working knowledge: How organizations manage what they know. Thomas H. Davenport and Laurence Prusak. Harvard Business School Press, 1998. $29.95US. ISBN 0‐87584‐655‐6 , 1998 .

[37]  A. N. Leont’ev,et al.  Activity, consciousness, and personality , 1978 .

[38]  D. Russell Rethinking Genre in School and Society , 1997 .

[39]  J. Gee,et al.  The New Work Order , 1996 .

[40]  Robert Kramer,et al.  Design Teams and the Web: A Collaborative Model for the Workplace. , 1996 .

[41]  P. Drucker Knowledge-Worker Productivity: The Biggest Challenge , 1999, IEEE Engineering Management Review.

[42]  Johndan Johnson-Eilola Relocating the Value of Work: Technical Communication in a Post-Industrial Age , 1996 .

[43]  C. Berkenkotter,et al.  Genre Knowledge in Disciplinary Communication: Cognition/culture/power , 1994 .

[44]  C. Bazerman,et al.  Writing Selves/Writing Societies: Research From Activity Perspectives , 2006, IEEE Transactions on Professional Communication.

[45]  S. Steward Management Principles and Practices for Technical Communicators , 2005, IEEE Transactions on Professional Communication.

[46]  Mark Stevens Extreme Management: What They Teach at Harvard Business School's Advanced Management Program , 2001 .

[47]  Albert-László Barabási,et al.  Linked: The New Science of Networks , 2002 .

[48]  J. E. Porter Audience and Rhetoric: An Archaeological Composition of the Discourse Community , 1991 .

[49]  C. Bazerman Shaping Written Knowledge: The Genre and Activity of the Experimental Article in Science , 1989 .

[50]  John M. Carroll,et al.  Mental models in human-computer interaction: research issues about what the user of software knows , 1987 .

[51]  P. Drucker,et al.  The age discontinuity. , 1979, Population bulletin.

[52]  J. Kevin Barge,et al.  Dialogical Wisdom, Communicative Practice, and Organizational Life , 2002 .

[53]  W. Orlikowski,et al.  Genre Repertoire: The Structuring of Communicative Practices in Organizations , 1994 .

[54]  Anthony Giddens,et al.  Social theory and modern sociology , 1988 .

[55]  Jim Henry,et al.  Writing Workplace Cultures: An Archaeology of Professional Writing , 2000 .

[56]  Anis Bawarshi,et al.  Genre And The Invention Of The Writer: Reconsidering the Place of Invention in Composition , 2003 .

[57]  Carolyn R. Miller Genre as social action , 1984 .