The Wiki: an environment to revolutionise employees' interaction with corporate knowledge

Some corporations have adopted a Wiki on their Intranets for employees to collectively store, edit and access work-related material such as reports, best-practice features, and documents. As such collaborative software moves from the social to the corporate arena, it is bound to challenge management authority, engaging the knowledge worker in a more participatory knowledge capability and environment. This paper explores the implication that this revolution has for the interaction of corporate users with technology that will lead to a profound change in organisational culture.

[1]  David Snowden,et al.  The First Age: Information for Decision Support 1995: the Transition to the Second Age Complex Acts of Knowing: Paradox and Descriptive Self-awareness , 2022 .

[2]  Christian Wagner,et al.  The Development of Successful On-Line Communities , 2005 .

[3]  C. Wagner,et al.  Supporting knowledge management in organizations with conversational technologies: Discussion forums, weblogs, and wikis , 2005 .

[4]  Christian Wagner,et al.  Breaking the Knowledge Acquisition Bottleneck Through Conversational Knowledge Management , 2006, Inf. Resour. Manag. J..

[5]  Kjeld Schmidt,et al.  Taking CSCW Seriously: Supporting Articulation Work * , 1992 .

[6]  S. Gopalakrishnan,et al.  The Institutionalization of Knowledge Transfer Activities within Industry-University Collaborative Ventures , 2000 .

[7]  Hershey H. Friedman,et al.  Transforming a University from a Teaching Organization to a Learning Organization , 2005 .

[8]  Sirkka L. Jarvenpaa,et al.  The Use of Information Technology to Enhance Management School Education: A Theoretical View , 1995, MIS Q..

[9]  K. Lohr,et al.  The Definition of Quality and Approaches to Its Assessment. , 1981 .

[10]  M. Cole,et al.  Mind in society: The development of higher psychological processes. L. S. Vygotsky. , 1978 .

[11]  A. Donabedian The definition of quality and approaches to its assessment , 1980 .

[12]  Dick Stenmark,et al.  Knowledge creation and the web: factors indicating why some intranets succeed where others fail , 2003 .

[13]  Donald A. Schön,et al.  Organizational Learning: A Theory Of Action Perspective , 1978 .

[14]  Bo Leuf,et al.  The Wiki Way: Quick Collaboration on the Web , 2001 .