Issues in the training of process operators

Abstract The process operator's job is varied, including straightforward procedures and more complex decision making skills, with some aspects of the job more critical than others. In view of this variety, considerable effort should be made to choose between training and non-training solutions and careful choice should be exercised between the various training options. A method of task analysis is described and the manner in which it facilitates various training decisions is illustrated. A well executed training intervention, it is argued, will result in recommendations for non-training solutions as well as employing a variety of types of training, including teaching plant ‘knowledge’, on-job instruction, operator development and simulator training. Many commercial simulators employed for training purposes focus on ‘fidelity’ but are without facilities which will aid the training process. The benefits of an analytical approach to simulation design are emphasised as this can lead to simulation training which is both inexpensive and effective.