论文信息 - Juno: An Intelligent Chat Service for IT Service Automation

Juno: An Intelligent Chat Service for IT Service Automation

Juno is a chat-based service that interacts with user through natural language, in order to understand, assist and execute the user’s service request with a IT Service Management (ISM) system.

Jin Xiao | Anup K. Kalia | Maja Vukovic

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