Patient satisfaction with out-of-hours primary care in the Netherlands

[1]  A. O’Cathain,et al.  The impact of a general practice co-operative on accident and emergency services, patient satisfaction and GP satisfaction. , 2004, Family practice.

[2]  David Dunt,et al.  A systematic review of the effect of different models of after-hours primary medical care services on clinical outcome, medical workload, and patient and GP satisfaction. , 2003, Family Practice.

[3]  S. Adams,et al.  Meeting patient expectations of care: the major determinant of satisfaction with out-of-hours primary medical care? , 2002, Family practice.

[4]  J. Dale,et al.  Patients' experiences of receiving telephone advice from a GP co-operative. , 2001, Family practice.

[5]  C. Roberts,et al.  Patient satisfaction with out of hours primary medical care , 2001, Quality in health care : QHC.

[6]  J. Dale,et al.  Patient satisfaction with out-of-hours services; how do GP co-operatives compare with deputizing and practice-based arrangements? , 2000, Journal of public health medicine.

[7]  B. L. Hansen,et al.  Out-of-hours service in Denmark: the effect of a structural change. , 1998, The British journal of general practice : the journal of the Royal College of General Practitioners.

[8]  F. Olesen,et al.  Out of hours service in Denmark: evaluation five years after reform , 1998, BMJ.

[9]  C. Salisbury Postal survey of patients' satisfaction with a general practice out of hours cooperative , 1997, BMJ.

[10]  M. Roland,et al.  Comparison of out of hours care provided by patients' own general practitioners and commercial deputising services: a randomised controlled trial. II: the outcome of care , 1997, BMJ.

[11]  M. Roland,et al.  Comparison of out of hours care provided by patients' own general practitioners and commercial deputising services: a randomised controlled trial. I: The process of care , 1997, BMJ.

[12]  R K McKinley,et al.  Reliability and validity of a new measure of patient satisfaction with out of hours primary medical care in the united kingdom: development of a patient questionnaire , 1997, BMJ.

[13]  P. Plunkett,et al.  Randomised controlled trial of general practitioner versus usual medical care in an urban accident and emergency department: process, outcome, and comparative cost , 1996, BMJ.

[14]  F. Olesen,et al.  Out of hours service: the Danish solution examined , 1994, BMJ.

[15]  L. Hallam,et al.  Organisation of primary care services outside normal working hours , 1994, BMJ.