Analysis and Improvement of User Behavior of Free-Floating Bike Sharing in China Based on Questionnaire

Free-floating Bicycle sharing (FFBS) system is an innovative bicycle sharing mode. By virtue of the characteristics of dockless operation and random parking, the Chinese FFBS system brings great convenience to users and also brings problems of urban management. Based on the questionnaire, this paper analyzes the performance and reasons of the non-compliant behaviors of FFBS users, and puts forward some strategies, such as product and SC design, contract mechanism design, and refinement management, to regulate the behavior of users, so as to promote the healthy development of FFBS.