Global e‐tailing: US consumers' intention to shop for cultural products on the internet

Purpose – Aims to investigate consumers' shopping values and web site beliefs that influence their intention to shop for cultural products.Design/methodology/approach – Uses the Theory of Reasoned Action (TRA) as a framework to explain the structural interrelationships among internet shopping value, beliefs about the web site, shopping attitude, and shopping intention. A total of 203 persons responded to an invitation to participate in a web survey for the purpose of data analysis.Findings – Consumers' beliefs about the web site, especially with regard to merchandising, both directly and indirectly influenced their intention to shop for cultural products in the future. The proposed model supported the effectiveness of the extended TRA in the context of cultural product shopping on the internet. Overall, the findings confirmed elements of the TRA such as belief structures as determinants of attitudes and attitudes as determinants of behavioral intention.Practical implications – Consumers who shop for cultu...

[1]  Gerald L. Lohse,et al.  Electronic shopping , 1998, CACM.

[2]  Bart J. Bronnenberg,et al.  Exploring the implications of the internet for consumer marketing , 1997 .

[3]  Nelson K. H. Tang,et al.  The effectiveness of commercial Internet Web sites: a user's perspective , 1998, Internet Res..

[4]  David M. Szymanski,et al.  E-satisfaction: an initial examination , 2000 .

[5]  E. Hirschman,et al.  Hedonic Consumption: Emerging Concepts, Methods and Propositions , 1982 .

[6]  Timo Koivumäki,et al.  Customer Satisfaction and Purchasing Behaviour in a Web-based Shopping Environment , 2001, Electron. Mark..

[7]  E. Turban,et al.  Electronic Commerce: A Managerial Perspective , 1999 .

[8]  Mary A. Littrell,et al.  Marketing Across Cultures , 2001 .

[9]  Dan Horsky,et al.  Estimation of Attribute Weights from Preference Comparisons , 1984 .

[10]  I. Ajzen The theory of planned behavior , 1991 .

[11]  D. Dillman Mail and internet surveys: The tailored design method, 2nd ed. , 2007 .

[12]  Thompson S. H. Teo Demographic and motivation variables associated with Internet usage activities , 2001, Internet Res..

[13]  Chuan-Fong Shih Conceptualizing consumer experiences in cyberspace , 1998 .

[14]  J. Neter,et al.  Applied Linear Regression Models , 1983 .

[15]  Gerald L. Lohse,et al.  A Classification of Internet Retail Stores , 1997, Int. J. Electron. Commer..

[16]  J. Lesser,et al.  An inductively derived model of the motivation to shop , 1991 .

[17]  M. Littrell,et al.  Social Responsibility in the Global Market: Fair Trade of Cultural Products , 1999 .

[18]  Chang Liu,et al.  Design Quality of Websites for Electronic Commerce: Fortune 1000 Webmasters' Evaluation , 2000, Electron. Mark..

[19]  Michael E. Doherty,et al.  A note on the assessment of self-insight in judgment research , 1989 .

[20]  M. Gilly,et al.  Shopping Online for Freedom, Control, and Fun , 2001 .

[21]  William R. Darden,et al.  Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value , 1994 .

[22]  Joseph M. Jones,et al.  Print and Internet catalog shopping: assessing attitudes and intentions , 2000, Internet Res..

[23]  Richard P. Bagozzi,et al.  Attitude organization and the attitude–behavior relationship. , 1979 .

[24]  Petra Schubert,et al.  Web assessment-measuring the effectiveness of electronic commerce sites going beyond traditional marketing paradigms , 1999, Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences. 1999. HICSS-32. Abstracts and CD-ROM of Full Papers.

[25]  M. Littrell,et al.  Web sites for cultural products: Marketing potential for US consumers , 2003 .

[26]  Terry L. Childers,et al.  HEDONIC AND UTILITARIAN MOTIVATIONS FOR ONLINE RETAIL SHOPPING BEHAVIOR , 2001 .

[27]  A. Liska A critical examination of the causal structure of the Fishbein/Ajzen attitude–behavior model. , 1984 .

[28]  Timothy D. Wilson,et al.  Telling more than we can know: Verbal reports on mental processes. , 1977 .