Multi-criteria decision making for the selection of a performant manual workshop layout: a case study

Abstract The purpose of this paper is to evaluate and to select a new workshop layout among a set of alternatives to meet changes in demand. We suggest a multi-criteria decision making approach using Analytic Hierarchy Process (AHP) technique coupled with Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) to help decision makers in the selection process. AHP is applied to get the weights of selected criteria by comparing them pair-wise by experts. The final ranking of potential configurations is obtained through the application of TOPSIS according to their performance levels. This methodology identifies the most performer configuration responding to the selected criteria. The approach is applied to a real case in Tunisia.

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