Smart ticketing system for railways in smart cities using software as a service architecture

Ticketing system for railways in Mumbai suburbs was introduced in order to authenticate and authorize valid commuters to suit one's comfort, purpose or needs while travelling. Due to very high job prospects in Mumbai city, the population which started travelling through this train increased immensely, which resulted in various issues such as never ending queues, wastage of paper, lots of resources and staff utilization. The alternatives techniques introduced to resolve these issues failed drastically. Moreover in spite of having such a massive amount of data generated of the commuters, no analysis was ever done ever to improve the railway service and the commuter's experiences. To overcome the above pitfalls this paper proposes a smart ticketing system architecture for railways which completely scraps the idea of paper tickets and completely harness the amount of money commuters has invested for their travelling. If the commuter intends to travel from a source to destination with no intention to return on the very same day, then only half journey ticket costing will be taken into consideration. The commuters will be benefited with the provision of using the seasonal tickets as per there requirements depending on the number of days they has subscribed. This model also enables the authorities to detect those commuters who never pay and buy or fail to carry their tickets or pass while travelling. The proposed system will also have features like crowd analysis and suggesting cost effective offers to the railway commuters.