The Role of Private-for-Hire Vehicles in Transit in Texas

This report updates prior national research related to the private-for-hire vehicle (PHV) industry. The first section of the report provides an overview of the PHV industry in Texas and the perspectives of transit providers, both within Texas and nationally, on the use of these businesses in operating transit services. The second section of the report contains five Texas case studies where PHV companies are providing demand-responsive, circulator, fixed-route replacement, and medical transportation services in support of public transit operators. The final section of the report provides guidelines for the effective incorporation of contracted services using PHV companies, with a focus on addressing issues raised by public agencies as documented in the first section.