Relationships between demographics, training, etc. in a DSS environment

Abstract New research findings are reported on the effect of demographics on certain attributes of managers' decision processes in relation to training received on a DSS generator. A field case study was used to determine if the decision process attributes of time and alternatives generated were influenced by the demographic factors of age, sex, education, and previous programming experience. These factors were evaluated with training. Results indicated that demographics had little effect on decision process attributes in relation to training. Any differences that did exist were eliminated by training.