Penerapan Metode Quality Function Deployment (QFD) Untuk Menangani Non Value Added Activity Pada Proses Perawatan Mesin

Identifiying the mode of activity which having no activity is a strategic endeavour to inercase productivity. In this study the house of quality (HoQ) is integrated with FMEA to prever reocurrance of work in electricity generating company function. The result of this study revealed three most critical waste concerning to the motion waste with RPN 84, overproduction with RPN 72, and unused people with RPN 60.