Qualitative Research and the Modern Library

History of qualitative research within libraries Role of qualitative research within libraries The best qualitative research methods for evaluating library services What to research? deciding which areas to examine Librarians as qualitative researchers: Learning on the job Collaboration is the magic word: Working with research partners outside the library Using qualitative data for decision-making Keeping the user in mind: Impact of qualitative research on the user-centred library Qualitative library research in the real world: examples.