论文信息 - The Influence of Self-Esteem on Cognitive Responses to Machine-Like versus Human-Like Computer Feedback

The Influence of Self-Esteem on Cognitive Responses to Machine-Like versus Human-Like Computer Feedback

Abstract Business school students (N = 49) who were preclassified as being either high or low in self-esteem (Texas Social Behavior Inventory) interacted with a computer that delivered either human-like, neutral, or machine-like feedback. In line with a compensatory, self-enhancement perspective (Baumeister, 1982), this experiment found that persons high in self-esteem generated more negative cognitive responses and made fewer errors when faced with human-like rather than machinelike feedback from a computer. Overall, however, persons low in self-esteem did not perform more poorly than did persons high in self-esteem.

Paul Resnik | H. B. Lammers | Paula V. Resnik | H. Bruce Lammers

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