Exploring gender differences in online shopping attitude

While attitude and gender are important factors that affect online shopping behavior, toward online shopping attitude remains a poor understood construct. Moreover, very few studies, if any, have explicitly addressed gender differences in online shopping attitude. Using attitude as a multidimensional concept to include cognitive, affective, and behavioral components, the present study examines gender differences across the three attitudinal components. The results of empirical testing demonstrate three distinct components of online shopping attitude and significant gender differences in all three attitudinal components. The results also show that the largest gender difference is in the cognitive attitude, indicating that females value the utility of online shopping less than their male counterparts do.

[1]  Gordon C. Bruner SIMILARITY ANALYSIS OF THREE ATTITUDE-TOWARD-THE-WEBSITE SCALES , 2001 .

[2]  Shwu-Ing Wu The relationship between consumer characteristics and attitude toward online shopping , 2003 .

[3]  Varun Grover,et al.  Information systems research with an attitude , 2006, DATB.

[4]  Hsiu-Fen Lin,et al.  Predicting consumer intentions to shop online: An empirical test of competing theories , 2007, Electron. Commer. Res. Appl..

[5]  Ronald Dattero,et al.  Programming languages and gender , 2004, CACM.

[6]  Dianne Cyr,et al.  Gender and website design in e-business , 2005, Int. J. Electron. Bus..

[7]  Jaeki Song,et al.  Do web sites change customers' beliefs? A study of prior-posterior beliefs in e-commerce , 2009, Inf. Manag..

[8]  Domenic Sculli,et al.  Factors affecting intentions to purchase via the internet , 2005, Ind. Manag. Data Syst..

[9]  Duncan Cramer,et al.  Quantitative data analysis for social scientists , 1990 .

[10]  Kathleen S. Hartzel How self-efficacy and gender issues affect software adoption and use , 2003, CACM.

[11]  Soyoung Kim,et al.  Attitude Toward Online Shopping and Retail Website Quality , 2004 .

[12]  C. Ranganathan,et al.  An Exploratory Examination of Factors Affecting Online Sales , 2002, J. Comput. Inf. Syst..

[13]  Tibert Verhagen,et al.  Online store image: conceptual foundations and empirical measurement , 2004, Inf. Manag..

[14]  Manuel J. Sánchez-Franco,et al.  Exploring the influence of gender on the web usage via partial least squares , 2006, Behav. Inf. Technol..

[15]  Steven John Simon,et al.  The impact of culture and gender on web sites: an empirical study , 2000, DATB.

[16]  Thompson S. H. Teo,et al.  Gender differences in internet usage and task preferences , 2000, Behav. Inf. Technol..

[17]  Lei-da Chen,et al.  Enticing online consumers: an extended technology acceptance perspective , 2002, Inf. Manag..

[18]  Paul A. Pavlou,et al.  Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior , 2006, MIS Q..

[19]  Waiman Cheung,et al.  Determinants of the intention to use Internet/WWW at work: a confirmatory study , 2001, Inf. Manag..

[20]  B. Young Gender Differences in Student Attitudes toward Computers , 2000 .

[21]  I. Ajzen,et al.  Understanding Attitudes and Predicting Social Behavior , 1980 .

[22]  M. Zanna,et al.  Direct Experience And Attitude-Behavior Consistency , 1981 .

[23]  Naveen Donthu,et al.  Using the technology acceptance model to explain how attitudes determine Internet usage: The role of perceived access barriers and demographics , 2006 .

[24]  France Bélanger,et al.  Gender differences in perceptions of web-based shopping , 2002, CACM.

[25]  Michael Tow Cheung,et al.  Internet-based e-banking and consumer attitudes: an empirical study , 2002, Inf. Manag..

[26]  Vincent S. Lai,et al.  Literature derived reference models for the adoption of online shopping , 2005, Inf. Manag..

[27]  Babita Gupta,et al.  An empirical investigation of online consumer purchasing behavior , 2003, CACM.

[28]  Lina Zhou,et al.  ONLINE SHOPPING ACCEPTANCE MODEL — A CRITICAL SURVEY OF CONSUMER FACTORS IN ONLINE SHOPPING , 2007 .

[29]  S. Breckler Empirical validation of affect, behavior, and cognition as distinct components of attitude. , 1984, Journal of personality and social psychology.

[30]  Chorng-Shyong Ong,et al.  Gender differences in perceptions and relationships among dominants of e-learning acceptance , 2006, Comput. Hum. Behav..

[31]  James C. McElroy,et al.  Dispositional Factors in Internet Use: Personality Versus Cognitive Style , 2007, MIS Q..

[32]  Ellen Garbarino,et al.  GENDER DIFFERENCES IN THE PERCEIVED RISK OF BUYING ONLINE AND THE EFFECTS OF RECEIVING A SITE RECOMMENDATION , 2004 .

[33]  Shelly Rodgers,et al.  Gender and e-commerce: an exploratory study , 2003, Journal of Advertising Research.

[34]  Robin H. Kay,et al.  Addressing Gender Differences in Computer Ability, Attitudes and Use: The Laptop Effect , 2006 .

[35]  Viswanath Venkatesh,et al.  Why Don't Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior , 2000, MIS Q..

[36]  Detmar W. Straub,et al.  Gender Differences in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model , 1997, MIS Q..

[37]  Michael Tow Cheung,et al.  Internet-based e-shopping and consumer attitudes: an empirical study , 2001, Inf. Manag..

[38]  Stanley Widrick,et al.  Attitude and age differences in online buying , 2005 .

[39]  Ingoo Han,et al.  The impact of Web quality and playfulness on user acceptance of online retailing , 2007, Inf. Manag..

[40]  Hung-Pin Shih,et al.  An empirical study on predicting user acceptance of e-shopping on the Web , 2004, Inf. Manag..

[41]  Gina Green,et al.  Gender Differences in Perceptions and Use of Communication Technologies: A Diffusion of Innovation Approach , 2005, Inf. Resour. Manag. J..

[42]  I. Ajzen,et al.  Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research , 1977 .

[43]  H. Dittmar,et al.  Buying on the Internet: Gender Differences in On-line and Conventional Buying Motivations , 2004 .

[44]  Jiunn-Woei Lian,et al.  Effects of consumer characteristics on their acceptance of online shopping: Comparisons among different product types , 2008, Comput. Hum. Behav..

[45]  Jinsook Cho,et al.  Likelihood to abort an online transaction: influences from cognitive evaluations, attitudes, and behavioral variables , 2004, Inf. Manag..

[46]  P. Levy,et al.  Recruitment on the Net: How Do Organizational Web Site Characteristics Influence , 2004 .

[47]  Melinda Korzaan,et al.  Going with the Flow: Predicting Online Purchase Intentions , 2003, J. Comput. Inf. Syst..

[48]  Yuan Gao,et al.  Perceptual antecedents of user attitude in electronic commerce , 2006, DATB.

[49]  Qimei Chen,et al.  Attitude Toward the Site , 1999 .

[50]  Na Li,et al.  The importance of affective quality , 2005, CACM.