Continuous monitoring and auditing in municipalities

Tools and techniques for monitoring and auditing continuous streams of data are increasingly being used. However, adoption has only been investigated in the private sector. In this paper we examine the feasibility of continuous auditing and continuous monitoring in the public sector, specifically for municipalities in the Netherlands. A multiple case study is conducted about the opportunities and needs of continuously monitoring and assessing financial data concerning the social domain: care-related and social services, which have recently been decentralized from the national government to the municipal level. Interviews were held with representatives of six municipalities, administrative bodies, and an accounting firm. The research indicates that continuous monitoring is feasible, and that there is a need for continuous monitoring in the public domain. The ease of adoption depends to a large extent on the choice of whether and how a municipality wants to collaborate in offering social domain services.

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