Shop Together, Search Together: Collaborative E-commerce

We present research on the development of a collaborative searching system for ecommerce shopping, based on domain specific requirements of retail shopping. We describe the design rationale for the system development and inclusion of collaborative search features, including search, chat, clipboard, product suggestions, shared views, and shopping cart. Our research goal is to understand whether collaborative searching tools are useful in supporting actual collaborative shopping tasks. In addition to describing the system development, we report findings from some preliminary user study. The findings highlight that collaborative search systems for domain specific areas such as online shopping can support collaborative searching, shared views, and group communication to aid in the completion of collaborative tasks.

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