Effects of music tempo and task difficulty on multi-attribute decision-making: An eye-tracking approach

This study examined the effects of music tempo and task difficulty on the performance of multi-attribute decision-making according two alternative perspectives: background music as the arousal inducer vs. the distractor. An eye-tracking based experiment was conducted. Our results supported the arousal inducer perspective that, with the same level of decision time, participants made decisions more accurately with the presentation of faster than slower tempo music. Further, faster tempo music was found to improve the accuracy of harder decision-making only, not that of easier decision-making. More interestingly, our exploratory analysis on eye fixations found the occurrence of adaptive behavior, namely, that the search pattern of participants became more intra-dimensional under the faster tempo music as compared with the slower tempo music.

[1]  M. F. Luce,et al.  Constructive Consumer Choice Processes , 1998 .

[2]  Adrian C. North,et al.  The social psychology of music. , 1997 .

[3]  R. E. Milliman Using Background Music to Affect the Behavior of Supermarket Shoppers , 1982 .

[4]  Gerald L. Lohse,et al.  A Comparison of Two Process Tracing Methods for Choice Tasks , 1996 .

[5]  Ulf Böckenholt,et al.  Caveats on a process-tracing measure and a remedy , 1994 .

[6]  Martina Ziefle,et al.  Effects of Display Resolution on Visual Performance , 1998, Hum. Factors.

[7]  R. Yerkes,et al.  The relation of strength of stimulus to rapidity of habit‐formation , 1908 .

[8]  G. Evans,et al.  Stress and open-office noise. , 2000, The Journal of applied psychology.

[9]  Dylan Marc Jones The cognitive psychology of auditory distraction: The 1997 BPS Broadbent Lecture , 1999 .

[10]  Sevgin Eroğlu,et al.  The interaction of retail density and music tempo: Effects on shopper responses , 2005 .

[11]  Adrian Furnham,et al.  Music while You Work: The Differential Distraction of Background Music on the Cognitive Test Performance of Introverts and Extraverts , 1997 .

[12]  Eric J. Johnson,et al.  The adaptive decision maker , 1993 .

[13]  J. Payne,et al.  Risky choice: An examination of information acquisition behavior , 1978, Memory & cognition.

[14]  L. Standing,et al.  Fast Music Causes Fast Drinking , 1992, Perceptual and motor skills.

[15]  K. Rayner Eye movements in reading and information processing: 20 years of research. , 1998, Psychological bulletin.

[16]  Kari Kallinen,et al.  Reading news from a pocket computer in a distracting environment: effects of the tempo of background music , 2002, Comput. Hum. Behav..

[17]  M. Hegarty,et al.  Comprehension of arithmetic word problems: A comparison of successful and unsuccessful problem solvers. , 1995 .

[18]  E. Schellenberg,et al.  Exposure to music and cognitive performance: tests of children and adults , 2007 .

[19]  Dylan M. Jones,et al.  Privileged Access by Irrelevant Speech to Short-term Memory: The Role of Changing State , 1992, The Quarterly journal of experimental psychology. A, Human experimental psychology.

[20]  Sirkka L. Jarvenpaa,et al.  The effect of task demands and graphical format on information processing strategies , 1989 .

[21]  S. Rose Selective attention , 1992, Nature.

[22]  S. E. Ransdell,et al.  The effects of background music on word processed writing , 2001, Comput. Hum. Behav..

[23]  Helge J. Ritter,et al.  Comparative visual search: a difference that makes a difference , 2001, Cogn. Sci..

[24]  Jagdip Singh,et al.  Boundary role ambiguity: Facets, determinants, and impacts. , 1993 .

[25]  Jillian C. Sweeney,et al.  The role of cognitions and emotions in the music-approach-avoidance behavior relationship , 2002 .

[26]  D. Deutsch,et al.  The Psychology of Music , 1983 .

[27]  E. Glenn Schellenberg,et al.  The Mozart Effect: An Artifact of Preference , 1999 .

[28]  Adrian Furnham,et al.  The influence of musical distraction of varying complexity on the cognitive performance of extroverts and introverts , 1999 .

[29]  I. Bruner Music, Mood, and Marketing: , 1990 .

[30]  R. E. Milliman,et al.  The Influence of Background Music on the Behavior of Restaurant Patrons , 1986 .

[31]  D. Kahneman,et al.  Attention and Effort , 1973 .

[32]  E. Schellenberg,et al.  Arousal, Mood, and The Mozart Effect , 2001, Psychological science.

[33]  Francine V. Garlin,et al.  Setting the tone with the tune: A meta-analytic review of the effects of background music in retail settings , 2006 .

[34]  Bruno Laeng,et al.  Eye scanpaths during visual imagery reenact those of perception of the same visual scene , 2002, Cogn. Sci..

[35]  S. Yantis,et al.  Visual attention: control, representation, and time course. , 1997, Annual review of psychology.

[36]  Gilbert A. Churchill,et al.  Arousal and Advertising Effectiveness , 1987 .

[37]  John W. Payne,et al.  Task complexity and contingent processing in decision making: An information search and protocol analysis☆ , 1976 .

[38]  Lorenz Sichelschmidt,et al.  Comparative visual search: a difference that makes a difference , 2001 .

[39]  Gerald J. Gorn,et al.  The Effects of Music in Advertising on Choice Behavior: A Classical Conditioning Approach: , 1982 .

[40]  J. Bettman An information processing theory of consumer choice , 1979 .

[41]  Ian Maynard,et al.  Effects of asynchronous music on flow states and shooting performance among netball players , 2003 .

[42]  Paul Thagard,et al.  Induction: Processes Of Inference , 1989 .

[43]  John W. Payne,et al.  The costs and benefits of alternative measures of search behavior: Comments on Böckenholt and Hynan , 1994 .

[44]  A. Furnham,et al.  Music is as distracting as noise: the differential distraction of background music and noise on the cognitive test performance of introverts and extraverts , 2002, Ergonomics.

[45]  J. Jenkins,et al.  The Mozart Effect , 2001, Journal of the Royal Society of Medicine.

[46]  Minhi Hahn,et al.  Effects of tempo and familiarity of background music on message processing in TV advertising: A resource-matching perspective , 1999 .

[47]  V. Konečni 17 – Social Interaction and Musical Preference , 1982 .

[48]  Eric J. Johnson,et al.  A componential analysis of cognitive effort in choice , 1990 .

[49]  D. Watson,et al.  Toward a consensual structure of mood. , 1985, Psychological bulletin.

[50]  Izak Benbasat,et al.  Process Tracing Methods in Decision Support Systems Research: Exploring the Black Box , 1987, MIS Q..

[51]  F. Rauscher,et al.  Music and spatial task performance , 1993, Nature.

[52]  Warren Brodsky,et al.  The effects of music tempo on simulated driving performance and vehicular control , 2001 .

[53]  I. Benbasat,et al.  The Influence of Decision Aids on Choice Strategies: An Experimental Analysis of the Role of Cognitive Effort , 1994 .

[54]  Allen Newell,et al.  Human Problem Solving. , 1973 .

[55]  James R. Bettman,et al.  Information Format and Choice Task Effects in Decision Making , 1979 .

[56]  Werner Kroeber-Riel,et al.  Activation Research: Psychobiological Approaches in Consumer Research , 1979 .

[57]  Izak Benbasat,et al.  The Effect of Relationship Encoding, Task Type, and Complexity on Information Representation: An Empirical Evaluation of 2D and 3D Line Graphs , 2004, MIS Q..

[58]  Michael W. Eysenck,et al.  Arousal, learning, and memory. , 1976 .

[59]  M. Hegarty,et al.  Comprehension of Arithmetic Word Problems: Evidence from Students' Eye Fixations. , 1992 .

[60]  Anthony D. Cox,et al.  The Effect of Background Music on Ad Processing: A Contingency Explanation , 1993 .

[61]  Izak Benbasat,et al.  Inducing compensatory information processing through decision aids that facilitate effort reduction: an experimental assessment , 2000 .

[62]  Alan B. Welsh,et al.  Acoustic masking in primary memory. , 1976 .

[63]  James J. Kellaris,et al.  An exploratory investigation of responses elicited by music varying in tempo, tonality, and texture , 1993 .

[64]  James J. Kellaris,et al.  The influence of tempo, loudness, and gender of listener on responses to music , 1993 .

[65]  Alan R. Dennis,et al.  Using Geographical Information Systems for Decision Making: Extending Cognitive Fit Theory to Map-Based Presentations , 1998, Inf. Syst. Res..

[66]  Daniel G Bobrow,et al.  On data-limited and resource-limited processes , 1975, Cognitive Psychology.

[67]  H. Pashler STEVENS' HANDBOOK OF EXPERIMENTAL PSYCHOLOGY , 2002 .

[68]  M. Just,et al.  Eye fixations and cognitive processes , 1976, Cognitive Psychology.

[69]  N. Rickard Intense emotional responses to music: a test of the physiological arousal hypothesis , 2004 .

[70]  Gary J. Cook,et al.  A Computerized Approach to Decision Process Tracing for Decision Support System Design , 1993 .

[71]  Charles S. Areni,et al.  The influence of background music on shopping behavior: Classical versus top-forty music in a , 1993 .

[72]  Dylan M. Jones,et al.  Auditory Distraction and Short-Term Memory: Phenomena and Practical Implications , 2001, Hum. Factors.