Revisiting informativeness as a process measure for information interaction

The intent of this paper is to re-introduce and discuss the applicability of the informativeness concept to web-based information seeking and retrieval environments. Informativeness is rare among IR evaluation concepts, in that it focuses on the value of the process of interaction with a set of documents, rather than on the success of the algorithm matching documents to information needs. It is notable as an early attempt to bridge traditional system evaluation with the new-at-that-time perspective on the role of the user in the evaluation of the system.

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