Expert Power and Control in Late Modernity: An Empirical Review and Theoretical Synthesis

This paper provides an overview and evaluation of contemporary debates over the nature and significance of 'expert power' within 'late modemity'. It focuses on the changing relationship between expert power, organizational control and class formation within the wider context provided by the global shift towards more reflexive and flexible forms of capital accumulation. It concludes that the latter will have fateful consequences for the major forms of expertise. organizational design and class power taking shape in late modemity. In par ticular, it suggests that 'the politics of expertise' has become more intensely contested in contemporary conditions, and that this produces a more frag mented division of labour within and between the professional and managerial middle classes. Thus, expert groups are seen to play a strategic role in the radical restructuring of professional work organization and control occurring within the much more fragmented middle-class formations emerging in advanced capitalist societies.

[1]  John Heaton,et al.  THE ENTERPRISE CULTURE , 1997 .

[2]  P McSweeney The politics of quality. , 1996, Nursing management.

[3]  Graeme Salaman,et al.  The Management Guru as Organizational Witchdoctor , 1996 .

[4]  Power in the Highest Degree: Professionals and the Rise of a New Mandarin Order , 1995 .

[5]  Richard Whittington,et al.  MARKET‐DRIVEN CHANGE IN PROFESSIONAL SERVICES: PROBLEMS AND PROCESSES , 1994 .

[6]  J P Bunker,et al.  Professionalism Reborn: Theory, Prophecy, and Policy , 1994 .

[7]  Barbara Townley,et al.  Reframing Human Resource Management: Power, Ethics and the Subject at Work , 1994 .

[8]  Keith Grint,et al.  Reengineering History: Social Resonances and Business Process Reengineering , 1994 .

[9]  G. Bloor,et al.  Understanding Professional Culture in Organizational Context , 1994 .

[10]  A. Giddens,et al.  Reflexive Modernization: Politics, Tradition and Aesthetics in the Modern Social Order , 1994 .

[11]  Frank Blackler,et al.  EDITORIAL INTRODUCTION: KNOWLEDGE WORKERS AND CONTEMPORARY ORGANIZATIONS , 1993 .

[12]  Michael B. Usher,et al.  Science in action , 1993, Nature.

[13]  Peter C. Smith,et al.  Outcome‐related Performance Indicators and Organizational Control in the Public Sector1 , 1993 .

[14]  H. Willmott STRENGTH IS IGNORANCE; SLAVERY IS FREEDOM: MANAGING CULTURE IN MODERN ORGANIZATIONS* , 1993 .

[15]  K. Robins,et al.  `I'll be Watching You': Comment on Sewell and Wilkinson , 1993 .

[16]  P. Drucker Post-Capitalist Society , 1993 .

[17]  W. Starbuck Learning by Knowledge-Intensive Firms , 1992 .

[18]  Engineering Culture: Control and Commitment in a High-Tech Corporation , 1992 .

[19]  Graeme Salaman,et al.  THE CULT[URE] OF THE CUSTOMER , 1992 .

[20]  M. Savage,et al.  Property, Bureaucracy and Culture: Middle Class Formation in Contemporary Britain , 1992 .

[21]  Adrian John Wilkinson,et al.  Total Quality Management and Employee Involvement , 1992 .

[22]  G. Sewell,et al.  `Someone to Watch Over Me': Surveillance, Discipline and the Just-in-Time Labour Process , 1992 .

[23]  Harry Scarbrough,et al.  Technology and organization : power, meaning, and design , 1992 .

[24]  R. Crompton Patterns of Social Consciousness amongst the Middle Classes , 1992 .

[25]  Nelson R. Kellogg,et al.  The Work of Nations: Preparing Ourselves for 21st-Century Capitalism by Robert B. Reich (review) , 1993, Technology and Culture.

[26]  Stephen Hill,et al.  Why Quality Circles Failed but Total Quality Management Might Succeed , 1991 .

[27]  Roger Burrows,et al.  Consumption and Class: Divisions and Change , 1991 .

[28]  Royston Greenwood,et al.  CHANGE IN AN AUTONOMOUS PROFESSIONAL ORGANIZATION , 1991 .

[29]  Graham D. Burchell,et al.  The Foucault Effect: Studies in Governmentality , 1991 .

[30]  Vicki Smith,et al.  Consumers' Reports: Management by Customers in a Changing Economy , 1991 .

[31]  A. Debons,et al.  The control revolution: Technological and economic origins of the information society , 1990, J. Am. Soc. Inf. Sci..

[32]  R. Drazin PROFESSIONALS AND INNOVATION: STRUCTURAL-FUNCTIONAL VERSUS RADICAL-STRUCTURAL PERSPECTIVES* , 1990 .

[33]  N. Rose,et al.  Governing economic life , 1990 .

[34]  Samuel Weber The Vaulted Eye: Remarks on Knowledge and Professionalism , 1990 .

[35]  Christopher Pollitt,et al.  Managerialism and the Public Services: The Anglo-American Experience , 1990 .

[36]  Shoshana Zuboff,et al.  Of Mice and Managers@@@In the Age of the Smart Machine: The Future of Work and Power , 1992 .

[37]  C. Cousins The Restructuring of Welfare Work: The Introduction of General Management and the Contracting out of Ancillary Services in the NHS , 1988 .

[38]  C. Baldry Theories of The Information Society , 1988 .

[39]  Tony Elger Flexible Futures? New Technology and the Contemporary Transformation of Work , 1987 .

[40]  C. Cousins Controlling Social Welfare: A Sociology of State Welfare Work and Organizations , 1987 .

[41]  W. Wiegand : Professional Powers: A Study of the Institutionalization of Formal Knowledge , 1987 .

[42]  Luc Boltanski The Making of a Class: Cadres in French Society , 1987 .

[43]  Rod Coombs,et al.  Accounting for the control of doctors: Management information systems in hospitals , 1987 .

[44]  The Ideology of Excellence: Management and Neo-Conservatism , 1987 .

[45]  D. Rueschemeyer Power and the division of labour , 1986 .

[46]  S. Clegg,et al.  Class, politics, and the economy , 1986 .

[47]  Peter Armstrong CHANGING MANAGEMENT CONTROL STRATEGIES: THE ROLE OF COMPETITION BETWEEN ACCOUNTANCY AND OTHER... , 1985 .

[48]  Paul Boreham,et al.  Indetermination: Professional Knowledge, Organization and Control , 1983 .

[49]  Fritz Machlup,et al.  Knowledge : its creation, distribution, and economic significance , 1980 .

[50]  D. Bamber The Coming of Post-Industrial Society — A Venture in Social Forecasting , 1980 .

[51]  A. Gouldner The Future Of Intellectuals And The Rise Of The New Class , 1980 .

[52]  P. Drucker,et al.  The age discontinuity. , 1979, Population bulletin.

[53]  R. D'amico Discipline and Punish: The Birth of the Prison , 1978, Telos.

[54]  M. Larson The Rise of Professionalism: A Sociological Analysis , 1977 .

[55]  D. Bell,et al.  The Coming of Post-Industrial Society: A Venture in Social Forecasting , 1974 .

[56]  A. Pettigrew The politics of organizational decision-making , 1973 .

[57]  THE IDEOLOGY OF WORK. , 1965, Journal of rehabilitation.

[58]  M. Crozier The Bureaucratic Phenomenon , 1964 .

[59]  T. Parsons The Professions and Social Structure , 1939 .