Reducing domestic energy consumption: A user-centred design approach

Energy use within the UK domestic sector is on the increase, causing significant environmental and social stresses. This increase in energy consumption is not only due to the rising proliferation of technological devices within the home, but also to their context of use, and the behaviours and habits attributed to and enacted through their operation. To reduce energy consumption we need to engage with householders in meaningful and effective ways to prompt more efficient behaviour. This paper examines the role of design in influencing a change in energy using behaviours within the context of social housing. Drawing upon the findings of an interdisciplinary literature review the authors outline the impact of domestic comfort practices on energy use. The emerging field of Design for Sustainable Behaviour is mapped out with relevant behaviour models and theories, and factors which could inform the development of design interventions to promote energy reducing comfort practices in social housing are discussed. The paper concludes with an evaluation of the types of interventions which could prove effective in reducing energy consumption in social housing whilst still delivering comfort.

[1]  Edward Elias,et al.  Designing for ‘use phase’ energy losses of domestic products , 2009 .

[2]  Casper Boks,et al.  User‐centred design for sustainable behaviour , 2008 .

[3]  Lt Lorna McCalley From motivation and cognition theories to everyday applications and back again: the case of product-integrated information and feedback , 2006 .

[4]  E. Elias,et al.  Assessing user behaviour for changes in the design of energy using domestic products , 2008, 2008 IEEE International Symposium on Electronics and the Environment.

[5]  B. Verplanken,et al.  Reflections on past behavior: A self-report index of habit strength , 2003 .

[6]  C. Vlek,et al.  A review of intervention studies aimed at household energy conservation , 2005 .

[7]  Corinna Fischer Feedback on household electricity consumption: a tool for saving energy? , 2008 .

[8]  Tracy Bhamra,et al.  Improving energy efficiency of product use: an exploration of environmental impacts of household cold appliance usage patterns , 2009 .

[9]  Edward Elias,et al.  PRIORITISATION METHODOLOGY FOR USER- CENTRED DESIGN OF ENERGY USING DOMESTIC PRODUCTS , 2008 .

[10]  C. Vlek,et al.  Encouraging pro-environmental behaviour : An integrative review and research agenda , 2009 .

[11]  Daniel Berdichevsky,et al.  Toward an ethics of persuasive technology , 1999, CACM.

[12]  Debra Lilley Designing for behavioural change: reducing the social impacts of product use through design , 2005 .

[13]  Jaap Jelsma,et al.  Designing environmentally efficient services; a ‘script’ approach , 2002 .

[14]  Tracy Bhamra,et al.  Understanding consumer behaviour to reduce environmental impacts through sustainable product design , 2009 .

[15]  M. Newborough,et al.  Energy-use information transfer for intelligent homes : Enabling energy conservation with central and local displays , 2007 .

[16]  T. Bhamra,et al.  CHANGING ENERGY CONSUMPTION BEHAVIOUR THROUGH SUSTAINABLE PRODUCT DESIGN , 2008 .

[17]  Anastasis D. Petrou Review of “Persuasive technology: Using computers to change what we think and do by B. J. Fogg” Morgan Kaufmann, 2003 , 2003 .

[18]  B. J. Fogg,et al.  Persuasive technology: using computers to change what we think and do , 2002, UBIQ.

[19]  Jaap Ham,et al.  Using persuasive technology to encourage sustainable behavior , 2008 .

[20]  T. Crosbie,et al.  Energy-efficiency interventions in housing: learning from the inhabitants , 2010 .

[21]  Debra Lilley,et al.  Design for sustainable behaviour: strategies and perceptions , 2009 .

[22]  Neville A. Stanton,et al.  Design with Intent: Persuasive Technology in a Wider Context , 2008, PERSUASIVE.

[23]  Neville A. Stanton,et al.  Design for behaviour change: The design with intent toolkit v.0.9 , 2009 .

[24]  P. Stern Information, Incentives, and Proenvironmental Consumer Behavior , 1999 .

[25]  Casper Boks,et al.  The ethics in balancing control and freedom when engineering solutions for sustainable behaviour , 2008 .

[26]  Linda Steg,et al.  Promoting household energy conservation , 2008 .

[27]  Edward Elias,et al.  The Potential for Domestic Energy Savings through Assessing User Behaviour and Changes in Design , 2007 .

[28]  Geraldine Fitzpatrick,et al.  Technology-Enabled Feedback on Domestic Energy Consumption: Articulating a Set of Design Concerns , 2009, IEEE Pervasive Computing.

[29]  Cees J. H. Midden,et al.  Technology's four roles in understanding individuals' conservation of natural resources , 2007 .

[30]  John R. Anderson Acquisition of cognitive skill. , 1982 .

[31]  B. Verplanken,et al.  Interventions to Break and Create Consumer Habits , 2006 .

[32]  Alex Laskey,et al.  OPOWER , 2011, XRDS.

[33]  Michael Nye,et al.  Re-materialising energy use through transparent monitoring systems , 2008 .