E-commerce implementation challenges: small to medium-sized versus large organisations

E-commerce offers business organisations significant operational and strategic opportunities. However, the implementation of effective e-commerce-based business models is not without serious organisational technological challenges. Some of these challenges tend to hinder the implementation of e-commerce in small to medium-sized organisations. The objective of this research is to shed some light on these challenges. Based on the results of this study, some lessons learned and their practical implications are underscored.

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