Development and Maintenance

Chapter 11 examines life cycle development steps and how these steps, in addition to other methods, can help maintain the quality of a CBR system. The view of the performance of CBR systems is split into the initial situation, where the systems are built the first time and, the situations where systems have to be maintained. The chapter is addressed to readers that develop and maintain CBR systems systematically. The first part of this chapter focuses on the systematic development of a CBR system, while the second is concerned with maintenance. Besides general advice from software development, the filling of the knowledge containers as a CBR-specific element governs development as well as maintenance. The treatment of the individual containers provides a local view. This is complemented by a global view that considers the overall performance of the system. For both, development and maintenance, we also discussed professional organisational structures such as the role of the participating agents. The individual steps are integrated into the systematic organisation. Because maintenance is an integral part of a system, the CBR cycle is extended to include it. Maintenance includes test as well as maintenance operations.

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