Applying TQM to Product Design and Development

Part 1 Total quality management: introduction what is TQM? TQM's Japanese-American heritage defining and measuring total quality once again, what is TQM? what does TQM methodology consist of? standards for TQM implementation programmes quality in manufacturing managing processes and procedures for quality improvement implementing the management of total quality the coming of the knowledge of revolution. Part 2 Total quality in the engineering of tangible products: the product realization continuum product design as system integration concurrent engineering application-specific qualities inherent in the design generic qualities inherent in the design the Taguchi method impact of design on manufacturing quality pricing the benefits of design quality improvement managing the procurement of design quality. Part 3 Practical application of reliability, maintainability and availability: introduction to RMA reliability maintainability availability system failure analysis preventive maintenance analysis corrective maintenance analysis maintenance planning fundamentals of reliability/availability analysis RMA analysis of complex systems.