DiamondHelp is a reusable Java framework for building graphical user interfaces based on the collaborative paradigm of human-computer interaction. DiamondHelp’s graphical design combines a generic conversational interface, adapted from online chat programs, with an application-specific direct manipulation interface. DiamondHelp provides ”a things to say” mechanism for use without spoken language understanding; it also supports extensions to take advantage of speech technology. DiamondHelp’s software architecture factors all applicationspecific content into two modular plug-ins, one of which includes Collagen and a task model. International Workshop on Smart Appliances and Wearable Computing, IEEE International Conference on Distributed Computing Systems Workshops This work may not be copied or reproduced in whole or in part for any commercial purpose. Permission to copy in whole or in part without payment of fee is granted for nonprofit educational and research purposes provided that all such whole or partial copies include the following: a notice that such copying is by permission of Mitsubishi Electric Research Laboratories, Inc.; an acknowledgment of the authors and individual contributions to the work; and all applicable portions of the copyright notice. Copying, reproduction, or republishing for any other purpose shall require a license with payment of fee to Mitsubishi Electric Research Laboratories, Inc. All rights reserved. Copyright c © Mitsubishi Electric Research Laboratories, Inc., 2004 201 Broadway, Cambridge, Massachusetts 02139 DiamondHelp: A Graphical User Interface Framework for Human-Computer Collaboration Charles Rich, Candy Sidner, Neal Lesh, Andrew Garland, Shane Booth, Markus Chimani Mitsubishi Electric Research Laboratories 201 Broadway Cambridge, MA, 02139, USA rich@merl.com
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