Predicting Cyber-Production deviance in the workplace

The excessive use of the internet for non-work-related activities is a form of white-collar deviant behaviour at work. Applying the Theory of Reasoned Action, structural equation modelling was used to predict Cyber-Production (CP) deviant behaviours in the workplace. Attitude and intention to visit non-work-related websites were found to be important predictors of such behaviours. Workplace Subjective Norms (SN) had no impact on the tendency to perform CP deviant activities but did influence intention to visit work-related websites. The findings of the study contributed to an expanded understanding of the potential predictors of CP deviance in the workplace and suggested appropriate strategies for effective internet management.

[1]  Magid Igbaria,et al.  An exploratory investigation of the antecedents and impact of internet usage: An individual perspective , 2000, Behav. Inf. Technol..

[2]  R. A. Davis,et al.  A cognitive-behavioral model of pathological Internet use , 2001, Comput. Hum. Behav..

[3]  I. Ajzen,et al.  Prediction of goal directed behaviour: Attitudes, intentions and perceived behavioural control , 1986 .

[4]  Srikanth Beldona,et al.  Cyberslacking!: A Liability Issue for Wired Workplaces , 2001 .

[5]  J. Morahan-Martin,et al.  Incidence and correlates of pathological Internet use among college students ? ? Portions of this pa , 2000 .

[6]  R. Bennett,et al.  The past, present, and future of workplace deviance research. , 2003 .

[7]  Carl D. Riegel,et al.  The Multidimensional View of Commitment and the Theory of Reasoned Action: A Comparative Evaluation , 1995 .

[8]  Thompson S. H. Teo,et al.  Intrinsic and extrinsic motivation in Internet usage , 1999 .

[9]  Kerry Williams,et al.  Organizational communication and information processes in an internet‐enabled environment , 2000 .

[10]  I. Ajzen,et al.  Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research , 1977 .

[11]  Peter A. Todd,et al.  Understanding Information Technology Usage: A Test of Competing Models , 1995, Inf. Syst. Res..

[12]  Mark D. Griffiths,et al.  Does Internet and Computer "Addiction" Exist? Some Case Study Evidence , 2000, Cyberpsychology Behav. Soc. Netw..

[13]  Rex B. Kline,et al.  Principles and Practice of Structural Equation Modeling , 1998 .

[14]  John P. Clark,et al.  Formal and Informal Social Controls of Employee Deviance , 1982 .

[15]  Scott E. Caplan Problematic Internet use and psychosocial well-being: development of a theory-based cognitive-behavioral measurement instrument , 2002, Comput. Hum. Behav..

[16]  Fred D. Davis,et al.  User Acceptance of Computer Technology: A Comparison of Two Theoretical Models , 1989 .

[17]  Kimberly Young,et al.  Internet Addiction: The Emergence of a New Clinical Disorder , 1998, Cyberpsychology Behav. Soc. Netw..

[18]  I. Ajzen The theory of planned behavior , 1991 .

[19]  Claire A. Simmers,et al.  Factors influencing the web access behavior in the workplace: a structural equation approach , 2002 .

[20]  I. Ajzen Attitudes, Personality and Behavior , 1988 .

[21]  R. Bagozzi,et al.  On the evaluation of structural equation models , 1988 .

[22]  Thompson S. H. Teo,et al.  Usage and Perceptions of the Internet: What Has Age Got to Do With It? , 1998, Cyberpsychology Behav. Soc. Netw..

[23]  P. Keck,et al.  Psychiatric features of individuals with problematic internet use. , 2000, Journal of affective disorders.

[24]  D. Greenfeld,et al.  Virtual Addiction: Help for Netheads, Cyberfreaks, and Those Who Love Them , 1999 .

[25]  J. Hair Multivariate data analysis , 1972 .

[26]  Cynthia M. Jackson,et al.  Toward an Understanding of the Behavioral Intention to Use an Information System , 1997 .

[27]  Jo Ann Oravec Constructive approaches to internet recreation in the workplace , 2002, CACM.

[28]  P. Bentler,et al.  Comparative fit indexes in structural models. , 1990, Psychological bulletin.

[29]  M. Griffiths Internet addiction: Does it really exist? , 1998 .

[30]  K. Young Caught in the Net: How to Recognize the Signs of Internet Addiction--and a Winning Strategy for Recovery , 1998 .

[31]  James C. Anderson,et al.  STRUCTURAL EQUATION MODELING IN PRACTICE: A REVIEW AND RECOMMENDED TWO-STEP APPROACH , 1988 .

[32]  David A. Harrison,et al.  The Application of the Theory of Reasoned Action to Senior Management and Strategic Information Systems , 1993 .

[33]  Jane E. Klobas,et al.  Beyond information quality: fitness for purpose and electronic information resource use , 1995, J. Inf. Sci..

[34]  Shawnee K. Vickery,et al.  Web-based Surveys: Reaching Potential Respondents On-Line , 2001 .

[35]  R. Hollinger,et al.  Acts against the workplace: Social bonding and employee deviance , 1986 .

[36]  I. Ajzen,et al.  Understanding Attitudes and Predicting Social Behavior , 1980 .

[37]  D. Larcker,et al.  STRUCTURAL EQUATION MODELS WITH UNOBSERVABLE VARIABLES AND MEASUREMENT ERROR , 1981 .

[38]  B. Lin,et al.  Internet and employee productivity , 1998 .

[39]  R. Bennett,et al.  Development of a measure of workplace deviance. , 2000, The Journal of applied psychology.

[40]  B. Wellman,et al.  Work, friendship, and media use for information exchange in a networked organization , 1998 .

[41]  France Bélanger,et al.  Abuse or learning? , 2002, CACM.

[42]  J. Liker,et al.  User acceptance of expert systems: a test of the theory of reasoned action , 1997 .

[43]  William H. Friedman Is the Answer to Internet Addiction Internet Interdiction , 2000 .

[44]  Murugan Anandarajan INTERNET ABUSE IN THE WORKPLACE , 2002 .

[45]  Magid Igbaria,et al.  Development of a Measure of Personal Web Usage in the Workplace , 2004, Cyberpsychology Behav. Soc. Netw..

[46]  Joseph J. Martocchio,et al.  Microcomputer playfulness: development of a measure with workplace implications , 1992 .

[47]  Jane Webster,et al.  Unintended consequences of emerging communication technologies: Instant Messaging in the workplace , 2005, Comput. Hum. Behav..

[48]  R. Bennett,et al.  Workplace deviance: Its definition, its manifestations, and its causes. , 1997 .

[49]  Aaron U. Bolin,et al.  Predictors of Employee Deviance: The Relationship Between Bad Attitudes and Bad Behavior , 2001 .

[50]  Thompson S. H. Teo,et al.  How do I loaf here? let me count the ways , 2002, CACM.

[51]  Albert L. Lederer,et al.  The technology acceptance model and the World Wide Web , 2000, Decis. Support Syst..

[52]  Claire A. Simmers,et al.  User Satisfaction in the Internet-Anchored Workplace: An Exploratory Study , 2001 .