Usability management maturity, part 1 (abstract): self assessment—how do you stack up?

This SIG is a follow-up to the “Issues in Human Factors Organization and Practices” SIG held at CHI ’94. During that session, many people expressed interest in the assessment methodology used to evaluate the maturity of usability management in organizations. The intent of this SIG is to provide a forum for participants to assess their own organizations using structured evaluation methods similar to those that the SIG leader previously used in 53 organizational assessments. Participants in this SIG may also want to attend the follow-up SIG, “Usability Management Maturity Part 2, Usability Techniques: What can you do?” which explores techniques available for dealing with any weaknesses identified in the self-assessment.