Assessing the value of information in organizations: A challenge for the 1980s

Abstract In an effort to confront the key issue of where the information society is leading us, this essay begins where most discussions leave off: if advanced industrial societies are dedicating increasingly greater resources to the use of information services and technologies, what is the value of information in organizational and governmental processes? To assess the value of information: information technology, information/library science, information resource management, value/burden, organizational theory, and the economic theory of information. Based on this overview, we propose a conceptual framework which is sensitive to the major objectives and assumptions of previous approaches, but which also attempts to expand the criteria for the assessment of information value.

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