Towards Understanding the Formation of Continuous IT Use

The benefit of IT comes from the continuing use, not its initial adoption. Compared to the amount of research done on IT adoption, insights on why users continue to use IT systems are sparse. Nevertheless, there are publications with promising ideas and findings aiming to explain continuous use. This paper reviews and synthesizes the current research to examine whether a combination of previous results will lead to a better understanding on the formation of continuous IT use. Further, the current theoretical and methodological shortcomings are exposed and addressed by the derived research design. As study context, we use the implementation of a web based application for students. We focus on a longitudinal study that includes three measurements over an eleven week period. To measure the actual usage of participants, we combine self-reported and computer-recorded data. The study is currently running, with over 300 participants registered.

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