A comprehensive analysis of U.S. counties’ e-Government portals: development status and functionalities

This research presents a comprehensive analysis of U.S. counties’ adoption of e-Government and the functions of the websites. By using content analysis methodology, the services and functions of U.S. county e-Government portals are scrutinized. The investigation instrument is based on political and technological theories, an e-Government stage model, and the review of literature. The research finds that U.S. counties’ adoption of e-Government is highly associated with certain socioeconomic factors; in addition, the functionalities of U.S. county e-Government portals are significantly related to six socioeconomic factors according to the multiple regression analysis. The research provides insights for government officials and practitioners to understand and improve e-Government practice. It also sheds light on e-Government research by bringing in a valuable research instrument and comprehensive data about e-Government adoption. The implications for future research are discussed.

[1]  A. Ho.  Reinventing Local Governments and the E‐Government Initiative , 2002 .

[2]  Vassilios Peristeras,et al.  Towards an enterprise architecture for public administration using a top-down approach , 2000, ECIS.

[3]  Zhenyu Huang,et al.  A Usability Analysis of Company Websites , 2007, J. Comput. Inf. Syst..

[4]  M. J. Moon,et al.  Advancing E‐Government at the Grassroots: Tortoise or Hare? , 2005 .

[5]  Graham Hacche,et al.  The Theory of Economic Growth: An Introduction , 1979 .

[6]  Christopher G. Reddick,et al.  Public-Sector E-Commerce and State Financial Management , 2004 .

[7]  Daniel J. Jorgensen,et al.  Facing the Challenges of E-Goverment: A Case Study of the City of Corpus Christi, Texas , 2002 .

[8]  Richard T. Watson,et al.  A strategic perspective of electronic democracy , 2001, CACM.

[9]  Fernanda Fuentes,et al.  Digital Democracy. Discourse and decision making in the information age , 2001 .

[10]  J. Ignacio Criado,et al.  E‐government in practice , 2003 .

[11]  Graham Hacche,et al.  The Theory of Economic Growth , 1979 .

[12]  Casey J. Dawkins.  Regional Development Theory: Conceptual Foundations, Classic Works, and Recent Developments , 2003 .

[13]  Barry N. Hague,et al.  Digital Democracy: Discourse and Decision Making in the Information Age , 2005 .

[14]  Arno Scharl,et al.  Quantitive evaluation of Web site content and structure , 2000, Internet Res..

[15]  Zhenyu Huang.  E-GOVERNMENT PRACTICES AT LOCAL LEVELS: AN ANALYSIS OF U.S. COUNTIES' WEBSITES , 2006 .

[16]  Chris C. Demchak,et al.  Webbing governance: global trends across national-level public agencies , 2001, CACM.

[17]  Fred D. Davis.  Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[18]  Victor R. Prybutok,et al.  The Three Ring Model and Development of an Instrument for Measuring Dimensions of E-Government Functions , 2003, J. Comput. Inf. Syst..

[19]  Yuan Long,et al.  Using Social Development Lenses to Understand E-Government Development , 2006, J. Glob. Inf. Manag..

[20]  Sree Nilakanta,et al.  Implementation of Electronic Data Interchange: An Innovation Diffusion Perspective , 1994, J. Manag. Inf. Syst..

[21]  H. H. Kassarjian.  Content Analysis in Consumer Research , 1977 .

[22]  K. Krippendorff.  Krippendorff, Klaus, Content Analysis: An Introduction to its Methodology . Beverly Hills, CA: Sage, 1980. , 1980 .

[23]  R. Kolbe,et al.  Content-Analysis Research: An Examination of Applications with Directives for Improving Research Reliability and Objectivity , 1991 .

[24]  Craig Standing,et al.  A framework to assess the factors affecting success or failure of the implementation of government-supported regional e-marketplaces for SMEs , 2005, Eur. J. Inf. Syst..

[25]  Donald F. Norris,et al.  Does managerial orientation matter? The adoption of reinventing government and e‐government at the municipal level * , 2005, Inf. Syst. J..

[26]  Unpan.  Benchmarking E-government: A Global Perspective , 2022 .

[27]  Klaus Krippendorff,et al.  Content Analysis: An Introduction to Its Methodology , 1980 .

[28]  Mary K. Astone,et al.  E-GOVERNMENT IN CHINA , 2002 .

[29]  Claudio Ciborra,et al.  Interpreting e-government and development: Efficiency, transparency or governance at a distance? , 2005, Inf. Technol. People.

[30]  C. Weare,et al.  Designing Web Technologies for Local Governance Reform: Good Management or Good Democracy? , 2000 .