Conceptualizing Online Discussion Value: A Multidimensional Framework for Analyzing User Comments on Mass-Media Websites

This chapter provides a micro-framework for analyzing the quantity and quality of online user comments on mass-media websites. On one dimension, news factors of news items and discussion factors of existing user comments are assumed to indicate the relevance of participating in online discussions. On a second dimension, specific motivational, social, and design factors are influential when reconstructing users’ decisions to participate in online discussions and when analyzing the content of online user comments. The two dimensions in combination describe the discussion value of news items. Potential applications of this framework on other forms of interpersonal communication are discussed.

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