Gov 2.0 Revisited : Social Media Strategies in the Public Sector

The term Government 2.0 was coined by Eggers in 2005 as the way that “Unhyped and therefore unnoticed, technology is altering the behavior and mission of city halls, statehouses, schools and federal agencies across America.” He goes on, describing Government 2.0 as “A form of digital revolution that transforms government.” Only with the successful Internet campaign and use of social networking sites such as Facebook and Twitter of the then presidential candidate Obama the term was picked up again and is now widely used to describe the use of new forms of technology such as free and open social networking services in government (sometimes called social media or new media).