Determinants of business-to-business e-commerce implementation and performance: a structural model

Purpose – Seeks to test the relative importance of various drivers of information‐technology‐related performance, and compare these drivers in the context of using established and emerging technologies. Established technologies include those generally promoted as the European Article Numbering (EAN) system (electronic data interchange (EDI), barcoding, etc.), while the emerging ones are based on the use of the internet.Design/methodology/approach – A survey was designed based on previous research and a series of case studies conducted within the membership of EAN Australia. The method of analysis employed was structural equation modelling based on data collected from 553 members of the EAN organisation in Australia.Findings – Use of technology enabling business‐to‐business (B2B) e‐commerce was found to provide a potential source of performance improvement, but such improvement is shown to be more a function of the process by which strategy is formulated, and organisational capability, than of the technolo...

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[84]  DEPARTEMENT TOEGEPASTE ECONOMISCHE WETENSCHAPPEN , 2022 .