Review of supply chain performance measurement systems: 1998-2015

In today's competitive business environment, supply chain performance is one of the most critical issues in various industries. It is argued that supply chain performance measurement is fundamental to efficient supply chain management. Over the past two decades, several frameworks and systems have been developed to meet this need. This study reviews the literature in the field of supply chain performance measurement and assembles an overview of those systems, approaches, techniques and criteria. For this purpose, 83 of 374 related articles from 1998 to 2015 were selected for final review using the Scopus and ISI databases. Findings disclose that performance measurement in supply chain contexts is still a fruitful area of research. The study also provides an overview of the performance measures employed in supply chain systems. These findings present a solid basis for future academic and practitioner work in the field of supply chain performance measurement.

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