Designing and deploying an information awareness interface

The concept of awareness has received increasing attention over the past several CSCW conferences. Although many awareness interfaces have been designed and studied, most have been limited deployments of research prototypes. In this paper we describe Sideshow, a peripheral awareness interface that was rapidly adopted by thousands of people in our company. Sideshow provides regularly updated peripheral awareness of a broad range of information from virtually any accessible web site or database. We discuss Sideshow's design and the experience of refining and redesigning the interface based on feedback from a rapidly expanding user community.

[1]  J. Stasko,et al.  Opportunistic interfaces for promoting community awareness , 2001 .

[2]  Scott E. Hudson,et al.  The information percolator: ambient information display in a decorative object , 1999, UIST '99.

[3]  Mark Weiser,et al.  Designing Calm Technology , 2004 .

[4]  Blair MacIntyre,et al.  Support for multitasking and background awareness using interactive peripheral displays , 2001, UIST '01.

[5]  Paul Dourish,et al.  Portholes: supporting awareness in a distributed work group , 1992, CHI.

[6]  Hiroshi Ishii,et al.  Transparent layered user interfaces: an evaluation of a display design to enhance focused and divided attention , 1995, CHI '95.

[7]  John T. Stasko,et al.  Evaluating Animation in the Periphery as a Mechanism for Maintaining Awarness , 2001, INTERACT.

[8]  Carolyn MacGregor,et al.  Auditory Cues for Monitoring a Background Process: A comparative Evaluation , 2001, INTERACT.

[9]  Geraldine Fitzpatrick,et al.  Supporting Public Availability and Accessibility with Elvin: Experiences and Reflections , 2002, Computer Supported Cooperative Work (CSCW).

[10]  Tomas Sokoler,et al.  AROMA: abstract representation of presence supporting mutual awareness , 1997, CHI.

[11]  Thomas P. Moran,et al.  User-tailorable systems: pressing the issues with buttons , 1990, CHI '90.

[12]  John T. Stasko,et al.  The InfoCanvas: information conveyance through personalized, expressive art , 2001, CHI Extended Abstracts.

[13]  Jonathan Grudin,et al.  Partitioning digital worlds: focal and peripheral awareness in multiple monitor use , 2001, CHI.

[14]  Saul Greenberg,et al.  The notification collage: posting information to public and personal displays , 2001, CHI.

[15]  Paul Dourish,et al.  Awareness and coordination in shared workspaces , 1992, CSCW '92.

[16]  Hiroshi Ishii,et al.  Tangible bits: towards seamless interfaces between people, bits and atoms , 1997, CHI.

[17]  D. Scott McCrickard Maintaining Information Awareness with Irwin , 1999 .

[18]  John C. Tang,et al.  ConNexus to awarenex: extending awareness to mobile users , 2001, CHI.

[19]  Paul P. Maglio,et al.  Tradeoffs in displaying peripheral information , 2000, CHI.

[20]  Elizabeth D. Mynatt,et al.  Designing audio aura , 1998, CHI.