AGREEMENT BETWEEN SUBORDINATE AND SELF-RATINGS IN UPWARD FEEDBACK

This study examines measures of agreement between subordinate and self-ratings of leadership and boss/subordinate relationships in an upward feedback process conducted in a large department. Ratings were provided for 86 target managers from an average of six subordinates per manager. Individual characteristics of the target manager (sex and age) and organizational characteristics of the work unit (the target manager's organizational level and organizational unit, line or staff) were examined as correlates of agreement. Profile agreement (the correlation between self-ratings and the average subordinates’ratings across 48 items) was higher for female than male target managers, and was higher in line than staff units. Also, profile agreement increased over time for the 39 target managers rated one year later. Other findings indicated psychometric properties of upward feedback data. For instance, profile agreement was positively related to the number of subordinates in the work group. The discussion focuses on the need for research on variables that influence the reliability and usefulness of upward feedback data.

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