Analysing the quality of collaboration in task-oriented computer-mediated interactions: introduction to the workshop proceedings

We have developed an explanatory, descriptive model broad enough to reflect the different elements of collaborative work which are part of commercial and public organisations. Our model aims to establish a structured representation of the attributes which influence and form part of collaborative work. It is predominantly based on the existing literature on computer supported cooperative work, distributed cognition, education, social and organisational psychology, management science, and collaboration within healthcare teams; and is additionally supported by our experience of working with a range of industrial organisations. We applied the model in a practical way to underpin the concepts of a new methodology called CoScope, which was designed to assess the collaboration capability of organisations. The methodology focuses on the extent to which

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