Issues in practical application of an adaptive interface

The authors have been developing a prototype sys[em for installation in an operationat business environment. During the development, a number of issues have been encountered. These include: ● constraints arising from placing prototypes in operational environments . lack of guidelines for selecting types of adaptation ● difficulty determining adaptation criteria ● difficulty obtaining necessary data from users ● lack of guidelines for making information display decisions ● problems in testing ‘real world’ interfaces These issues are not readily solved with more sophisticated adaptation algorithms; rather. they point out the need for CO1Iect ing more information from attempts to bring intelligent interfaces to complex business environments.