At what level is your organization managing knowledge

Purpose – The purpose of this paper is to combine different perspectives concerning knowledge management (KM), thus developing a theoretical framework that could be used, as a basic strategic tool, both to control and to plan KM level of implementation. Design/methodology/approach – Bringing together previous research in KM and providing an analysis of the main issues discussed in the literature, an integrative framework for evaluating the level of implementation of knowledge management within organizations is proposed. Findings – The major contribution is the final theoretical framework proposed, which allows the possibility to dynamically analyze the evolution of the KM maturity level of an organization, thus assuming a relevant strategic importance. Research limitations/implications – The model proposed provides only the basis for an extensive analysis on the topic. Further research could focus on the quantitative development of the suggested framework. Practical implications – The paper is very useful...

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