Access vs. ownership: a SUNY University Center Libraries study of the economics of document delivery
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ABSTRACT This paper examines a research study funded by the CLR (Council on Library Resources) and the SUNY (State University of New York) central administration and looks at issues surrounding the ownership and borrowing costs of scientific journals at the four SUNY Centers (Albany, Binghamton, Buffalo, and Stony Brook). Access to journal articles is compared in three ways: a consortial approach, traditional interlibrary loan (ILL), and commercial delivery services. Data was collected and analyzed in 1994/95 for scientific articles requested through ILL offices at the Center Libraries. Requests were coded and tracked and user satisfaction and opportunity costs were measured via a survey instrument. A decision rule based on cost factors related to ownership vs. delivery will be developed.
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