Building Usability into Health Informatics : Development and Evaluation of Information Systems for Shared Homecare

How can we develop usable and work process-oriented ICT systems for shared homecare?Shared homecare involves different professionals, consists of mobile work and requires immediate and ubiquitous a ...

[1]  A Wimo,et al.  Nursing load in different care alternatives in Sweden during 18 years. , 1999, Archives of gerontology and geriatrics.

[2]  Vimla L. Patel,et al.  Usability testing in medical informatics: cognitive approaches to evaluation of information systems and user interfaces , 1997, AMIA.

[3]  J. Preece,et al.  User-Centered Design , 2004 .

[4]  B Kaplan,et al.  People, Organizational, and Social Issues: Evaluation as an exemplar , 2002, Yearbook of Medical Informatics.

[5]  Maria Hägglund,et al.  OLD@HOME. Technical support for Mobile Close Care. Final report , 2004 .

[6]  Ebba Þóra Hvannberg,et al.  Basic concepts , 2020, Fluid Flow in Porous Media.

[7]  Jan Gulliksen,et al.  The usability design process - integrating user-centered systems design in the software development process , 2003, Softw. Process. Improv. Pract..

[8]  R. Hanka,et al.  Evaluating information technology in health care: barriers and challenges , 1998, BMJ.

[9]  Douglas Schuler,et al.  Participatory Design: Principles and Practices , 1993 .

[10]  Andy Crabtree.  Talking Work: Language-games, Organisations and Computer Supported Cooperative Work , 2004, Computer Supported Cooperative Work (CSCW).

[11]  P C Tang,et al.  Major issues in user interface design for health professional workstations: summary and recommendations. , 1994, International journal of bio-medical computing.

[12]  B. Nardi.  Studying context: a comparison of activity theory, situated action models, and distributed cognition , 1995 .

[13]  Erik Liljegren,et al.  Usability in a medical technology context assessment of methods for usability evaluation of medical equipment , 2006 .

[14]  Hans-Ulrich Prokosch,et al.  Visions and strategies to improve evaluation of health information systems: Reflections and lessons based on the HIS-EVAL workshop in Innsbruck , 2004, Int. J. Medical Informatics.

[15]  Elizabeth M Borycki,et al.  Technology induced error and usability: The relationship between usability problems and prescription errors when using a handheld application , 2005, Int. J. Medical Informatics.

[16]  Jakob Nielsen,et al.  Heuristic Evaluation of Prototypes (individual) , 2022 .

[17]  D. A. Sawyer,et al.  Do it by design: an introduction to human factors in medical devices , 1996 .

[18]  Marc Berg,et al.  OZIS and the politics of safety: Using ICT to create a regionally accessible patient medication record , 2007, Int. J. Medical Informatics.

[19]  Lars-Åke Johansson,et al.  A New Care Concept : Making Collaborative Home Care Work , 2007 .

[20]  Finn Kensing,et al.  Participatory Design: Issues and Concerns , 2004, Computer Supported Cooperative Work (CSCW).

[21]  Pelle Ehn,et al.  Work-oriented design of computer artifacts , 1989 .

[22]  Steve Woolgar,et al.  Rethinking requirements analysis: some implications of recent research into producer-consumer relationships in IT development , 1994 .

[23]  Nancy M. Lorenzi,et al.  Organizational ISSUES=change , 2003, Int. J. Medical Informatics.

[24]  Chris Sauer,et al.  Lessons from a failed information systems initiative: issues for complex organisations , 1999, Int. J. Medical Informatics.

[25]  Sabine Koch,et al.  Home telehealth - Current state and future trends , 2006, Int. J. Medical Informatics.

[26]  A.,et al.  Cognitive Engineering , 2008, Encyclopedia of GIS.

[27]  Peter Orton.  Shared care , 1994, The Lancet.

[28]  Marc Berg,et al.  Patient care information systems and health care work: a sociotechnical approach , 1999, Int. J. Medical Informatics.

[29]  Karen Holtzblatt,et al.  Contextual design , 1997, INTR.

[30]  Anna Essén,et al.  Kvarboende och äldrevård i hemmet med modern teknik - vad hämmar utvecklingen? , 2003 .

[31]  Frances M. Weaver,et al.  The cost-effectiveness of home care. , 1991, Caring : National Association for Home Care magazine.

[32]  Vimla L. Patel,et al.  Interface design for health care environments: the role of cognitive science , 1998, AMIA.

[33]  Dan Shapiro,et al.  From ethnographic record to system design , 1992, Computer Supported Cooperative Work (CSCW).

[34]  Steve Benford,et al.  Moving with the Times: IT Research and the Boundaries of CSCW , 2005, Computer Supported Cooperative Work (CSCW).

[35]  Jos Aarts,et al.  Using a descriptive model of change when implementing large scale clinical information systems to identify priorities for further research , 1999, Int. J. Medical Informatics.

[36]  Recommended Practice for Architectural Description of Software-Intensive Systems , 1999 .

[37]  Yngve Sundblad,et al.  Co-operative Design — perspectives on 20 years with 'the Scandinavian IT Design Model' , 2000 .

[38]  Stefan Sävenstedt,et al.  Telecare of frail elderly : reflections and experiences among health personnel and family members , 2004 .

[39]  Eva Lindh Waterworth,et al.  Interorganisational Collaboration in Home Care : A First Discussion of Requirements , 2007 .

[40]  Richard L. Horst,et al.  A systems engineering perspective on the human-centered design of health information systems , 2005, J. Biomed. Informatics.

[41]  Vimla L. Patel,et al.  Heuristic evaluation of paper-based Web pages: A simplified inspection usability methodology , 2006, J. Biomed. Informatics.

[42]  Lennart Magnusson,et al.  Designing a responsive support service for family carers of frail older people using information and communication technology , 2005 .

[43]  Håkan Eftring,et al.  The Useworthiness of Robots for People with Physical Disabilities , 1999 .

[44]  Bonnie Kaplan,et al.  Evaluating informatics applications - some alternative approaches: theory, social interactionism, and call for methodological pluralism , 2001, Int. J. Medical Informatics.

[45]  Maria Hägglund,et al.  A Case Study of a Service Oriented Architecture (SOA) Implementation using the , 2006 .

[46]  Jiajie Zhang,et al.  Applying heuristic evaluation to improve the usability of a telemedicine system. , 2006, Telemedicine journal and e-health : the official journal of the American Telemedicine Association.

[47]  Morten Kyng,et al.  Design at Work , 1992 .

[48]  Gavriel Salvendy,et al.  Effectiveness of user testing and heuristic evaluation as a function of performance classification , 2002, Behav. Inf. Technol..

[49]  Jakob Nielsen,et al.  Finding usability problems through heuristic evaluation , 1992, CHI.

[50]  M Berg,et al.  Medical Work and the ComputerBased Patient Record: A Sociological Perspective , 1998, Methods of Information in Medicine.

[51]  Henning Müller,et al.  Evaluating user interactions with clinical information systems: A model based on human-computer interaction models , 2005, J. Biomed. Informatics.

[52]  Jonathan Grudin,et al.  Utility and Usability: Research Issues and Development Contexts , 1992, Interact. Comput..

[53]  Bengt Göransson,et al.  User-Centred Systems Design : Designing Usable Interactive Systems in Practice ; Användarcentrerad systemdesign : Design av användbara interaktiva system i praktiken , 2004 .

[54]  Y. Wadsworth.  What is participatory action research , 1998 .

[55]  Sharon Newnam,et al.  What do practitioners think? A qualitative study of a shared care mental health and nutrition primary care program , 2006, International journal of integrated care.

[56]  Erik Sundvall,et al.  Requirements and prototyping of a home health care application based on emerging JAVA technology , 2002, Int. J. Medical Informatics.

[57]  André Kushniruk,et al.  Evaluation in the design of health information systems: application of approaches emerging from usability engineering , 2002, Comput. Biol. Medicine.

[58]  Lucy A. Suchman,et al.  Plans and Situated Actions: The Problem of Human-Machine Communication (Learning in Doing: Social, , 1987 .

[59]  Matthew B. Miles,et al.  Qualitative Data Analysis: An Expanded Sourcebook , 1994 .

[60]  Robert C. Williges,et al.  Criteria For Evaluating Usability Evaluation Methods , 2001, Int. J. Hum. Comput. Interact..

[61]  C R Doarn,et al.  Heuristic evaluation of a web-based interface for internet telemedicine. , 1999, Telemedicine journal : the official journal of the American Telemedicine Association.

[62]  Françoise Anceaux,et al.  A distributed coordination platform for home care: analysis, framework and prototype , 2005, Int. J. Medical Informatics.

[63]  Jakob Nielsen,et al.  Usability engineering , 1997, The Computer Science and Engineering Handbook.

[64]  Ann Lantz,et al.  User Centered Design in Practice - Problems and Possibilities , 1998 .

[65]  Gilbert Cockton,et al.  Modified contextual design as a field evaluation method , 2006, NordiCHI '06.

[66]  John Kammersgaard.  Four Different Perspectives on Human-Computer Interaction , 1988, Int. J. Man Mach. Stud..

[67]  Kaj Grønbæk,et al.  Cooperative design: techniques and experiences from the Scandinavian scene , 1995 .

[68]  M. Berg,et al.  ICT in health care: sociotechnical approaches. , 2003, Methods of Information in Medicine.

[69]  Vimla L. Patel,et al.  Heuristic evaluation of infusion pumps: implications for patient safety in Intensive Care Units , 2004, Int. J. Medical Informatics.

[70]  H. B. English.  Resolving social conflicts. , 1949 .

[71]  Marc Berg,et al.  Implementing information systems in health care organizations: myths and challenges , 2001, Int. J. Medical Informatics.

[72]  R. McTaggart.  Principles for Participatory Action Research , 1991 .

[73]  Vimla L. Patel,et al.  Cognitive and usability engineering methods for the evaluation of clinical information systems , 2004, J. Biomed. Informatics.

[74]  Bonnie Kaplan,et al.  Evaluating informatics applications - clinical decision support systems literature review , 2001, Int. J. Medical Informatics.

[75]  Philippe Kruchten,et al.  The Rational Unified Process: An Introduction , 1998 .

[76]  Connor Graham,et al.  A Review of Mobile HCI Research Methods , 2003, Mobile HCI.

[77]  D. Protti.  Comparison of information technology in general practice in 10 countries. , 2007, Healthcare Quarterly.

[78]  Toomas Timpka,et al.  A model for interpreting work and information management in process-oriented healthcare organisations , 2003, Int. J. Medical Informatics.

[79]  Christian Heath,et al.  Mobility in collaboration , 1998, CSCW '98.

[80]  Maria Hägglund,et al.  Towards a virtual health record for mobile home care of elderly citizens , 2004, MedInfo.

[81]  Andrew F. Monk,et al.  Common Ground in Electronically Mediated Communication: Clark's Theory of Language Use , 2003 .

[82]  Maria Hägglund,et al.  From user needs to system specifications: Multi-disciplinary thematic seminars as a collaborative design method for development of health information systems , 2008, J. Biomed. Informatics.

[83]  Niklas Johansson,et al.  VIHO - Efficient IT Support in Home Care Services , 2006, HWID.

[84]  K. Lewin.  Frontiers in Group Dynamics , 1947 .

[85]  Rob Procter,et al.  Supporting informality: team working and integrated care records , 2004, CSCW.

[86]  Andrew Clement,et al.  A retrospective look at PD projects , 1993, CACM.

[87]  Loet Leydesdorff,et al.  A Triple Helix of University—Industry—Government Relations , 1998, Scientometrics.

[88]  Stuart Maguire,et al.  Towards a "business-led" approach to information systems development , 2000, Inf. Manag. Comput. Secur..

[89]  Solveig Allard-Ringborg,et al.  Swedish health care. , 2007, World hospitals and health services : the official journal of the International Hospital Federation.

[90]  S Koch.  Designing Clinically Useful Systems: Examples from Medicine and Dentistry , 2003, Advances in dental research.

[91]  Terry Winograd,et al.  Understanding computers and cognition - a new foundation for design , 1987 .

[92]  Reijo Miettinen,et al.  Articulating User Needs in Collaborative Design: Towards an Activity-Theoretical Approach , 2002, Computer Supported Cooperative Work (CSCW).

[93]  Cécile Péraire,et al.  The IBM Rational Unified Process for System z , 2007 .

[94]  N. D. de Keizer,et al.  An Inventory of Evaluation Studies of Information Technology in Health Care , 2005, Methods of Information in Medicine.

[95]  Kim J. Vicente,et al.  HCI in the global knowledge-based economy: designing to support worker adaptation , 2000, TCHI.

[96]  Niklas Hardenborg,et al.  Designing Work and IT Systems : A Participatory Process that Supports Usability and Sustainability , 2007 .

[97]  K. Ekberg,et al.  Work organisation, work environment and the use of medical equipment: A survey study of the impact on quality and safety , 2006, Medical and Biological Engineering and Computing.

[98]  Martin C. Maguire,et al.  Context of Use within usability activities , 2001, Int. J. Hum. Comput. Stud..

[99]  Inger Boivie.  A Fine Balance : Addressing Usability and Users' Needs in the Development of IT Systems for the Workplace , 2005 .

[100]  Susanne Bødker,et al.  Staging a professional participatory design practice: moving PD beyond the initial fascination of user involvement , 2002, NordiCHI '02.

[101]  M Berg,et al.  The Search for Synergy: Interrelating Medical Work and Patient Care Information Systems , 2003, Methods of Information in Medicine.

[102]  John Karat,et al.  Evolving the scope of user-centered design , 1997, CACM.

[103]  Jan Gulliksen,et al.  Key principles for user-centred systems design , 2003, Behav. Inf. Technol..

[104]  Nicolette de Keizer,et al.  UvA-DARE ( Digital Academic Repository ) An inventory of evaluation studies of information technology in health care trends in evaluation research 1982-2002 , 2005 .

[105]  Vimla L. Patel,et al.  Using usability heuristics to evaluate patient safety of medical devices , 2003, J. Biomed. Informatics.

[106]  J. Jacko,et al.  Human-computer interaction in health care , 2002 .

[107]  L. Suchman.  Plans and situated actions , 1987 .

[108]  Ben Shneiderman,et al.  Designing the User Interface: Strategies for Effective Human-Computer Interaction , 1998 .

[109]  Anna Marie Balling Høstgaard.  Ubiquity: technologies for better health in aging societies , 2006 .

[110]  Maria Hägglund,et al.  Bridging the gap: a virtual health record for integrated home care , 2007, International journal of integrated care.