Emergency Usability Lab - Concept to Evaluate the Usability of Healthcare Systems in Emergencies

In the healthcare sector the number of patients rises while the staffs cover is decreasing. Due to cost pressure hospital stays are shortened. Thereby more and more clinical activities are migrated into the home environment, especially if these activities have a nursing character. Examples for these activities are infusion therapies or the need of a respiratory device. Due to this trend and the increasing cost pressure in healthcare more and more patients are incorporated as agents in their own care. Thereby more and more clinical products are used by patients and their nursing relatives. This raises the question whether the used medical devices have a proper usability for the use in home healthcare. For such investigations we introduce the “Emergency Usability Lab”. Focus of this lab is to evaluate and ensure usability of a medical product for the homecare environment in critical situations and emergencies.

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