Effects of post-adoption beliefs on customers’ online product recommendation continuous usage: An extended expectation-confirmation model
暂无分享,去创建一个
Muhammad Ashraf | Jamil Ahmad | Wareesa Sharif | Asad Afzal Hamyon | Muhammad Ramzan Sheikh | J. Ahmad | Muhammad Ashraf | Dr Muhammad Ramzan Sheikh | Wareesa Sharif
[1] Michael R. Mullen,et al. Structural equation modelling: guidelines for determining model fit , 2008 .
[2] Ainin Sulaiman,et al. Impact of instrumental and social-psychological beliefs on customer satisfaction with online product recommendations , 2016 .
[3] Ling Liu,et al. Understanding Chinese users’ continuance intention toward online social networks: an integrative theoretical model , 2013, Electronic Markets.
[4] Bijan Fazlollahi,et al. AN EMPIRICAL EXAMINATION OF THE USER SATISFACTION/ SYSTEM EFFECTIVENESS INTERRELATION , 2002 .
[5] Rolph E. Anderson,et al. Multivariate Data Analysis (7th ed. , 2009 .
[6] Joseph F. Hair,et al. Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research , 2014 .
[7] John W. Payne,et al. The adaptive decision maker: Name index , 1993 .
[8] Tiago Oliveira,et al. Exploring the influential factors of continuance intention to use mobile Apps: Extending the expectation confirmation model , 2018, Information Systems Frontiers.
[9] David Westerman,et al. Initial expectations, interactions, and beyond with social robots , 2019, Comput. Hum. Behav..
[10] Ainin Sulaiman,et al. System Generated Recommendation Vs Consumer Generated Recommendation: A Differential Effect on Consumers Beliefs and Behavior in e-Commerce Transactions , 2017, PACIS.
[11] Tor Guimaraes,et al. Assessing the impact of internet agent on end users' performance , 2005, Decis. Support Syst..
[12] Zhijie Lin,et al. An empirical investigation of user and system recommendations in e-commerce , 2014, Decis. Support Syst..
[13] R. Oliver. Cognitive, affective, and attribute bases of the satisfaction response. , 1993 .
[14] A. Hayes. Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach , 2013 .
[15] H. Simon,et al. A Behavioral Model of Rational Choice , 1955 .
[16] Ping Zhang,et al. Toward a positive design theory: Principles for designing motivating information and communication technology , 2008 .
[17] Thomas Hess,et al. Differential Effects of Provider Recommendations and Consumer Reviews in E-Commerce Transactions: An Experimental Study , 2012, J. Manag. Inf. Syst..
[18] Jing Li,et al. Information self-efficacy and information channels: Decision quality and online shopping satisfaction , 2013, Online Inf. Rev..
[19] Eric J. Johnson,et al. The adaptive decision maker , 1993 .
[20] Gerald Häubl,et al. "Double Agents": Assessing the Role of Electronic Product Recommendation Systems , 2005 .
[21] Ainin Sulaiman,et al. System- vs. consumer-generated recommendations: affective and social-psychological effects on purchase intention , 2019, Behav. Inf. Technol..
[22] Izak Benbasat,et al. The Nature and Consequences of Trade-Off Transparency in the Context of Recommendation Agents , 2014, MIS Q..
[23] Jahyun Goo,et al. Dissatisfaction, Disconfirmation, and Distrust: an Empirical Examination of Value Co-Destruction through Negative Electronic Word-of-Mouth (eWOM) , 2018, Information Systems Frontiers.
[24] Chuan-Hoo Tan,et al. Comprehension and Assessment of Product Reviews: A Review-Product Congruity Proposition , 2013, J. Manag. Inf. Syst..
[25] Gilbert A. Churchill,et al. An Investigation into the Determinants of Customer Satisfaction , 1982 .
[26] Christian Helmers,et al. Attention and Saliency on the Internet: Evidence from an Online Recommendation System , 2015, Journal of Economic Behavior & Organization.
[27] Matti Mäntymäki,et al. Towards a Decomposed Expectation Confirmation Model of IT Continuance: The Role of Usability , 2017, Commun. Assoc. Inf. Syst..
[28] Kun Chang Lee,et al. The impact of ubiquitous decision support systems on decision quality through individual absorptive capacity and perceived usefulness , 2013, Online Inf. Rev..
[29] Kar Yan Tam,et al. The Effects of Post-Adoption Beliefs on the Expectation-Confirmation Model for Information Technology Continuance , 2006, Int. J. Hum. Comput. Stud..
[30] J. Hair. Multivariate data analysis , 1972 .
[31] James C. Anderson,et al. STRUCTURAL EQUATION MODELING IN PRACTICE: A REVIEW AND RECOMMENDED TWO-STEP APPROACH , 1988 .
[32] En-Chi Chang,et al. Technology Acceptance Model, Consumser Personality and Smartphone Users’ Satisfaction , 2015 .
[33] Xiaojing Sheng,et al. Consumer initial acceptance and continued use of recommendation agents: literature review and proposed conceptual framework , 2014 .
[34] Izak Benbasat,et al. Interactive Decision Aids for Consumer Decision Making in E-Commerce: The Influence of Perceived Strategy Restrictiveness , 2009, MIS Q..
[35] Ainin Sulaiman,et al. The Mediation Effect of Trusting Beliefs on the Relationship Between Expectation-Confirmation and Satisfaction with the Usage of Online Product Recommendation , 2016 .
[36] David A. Caulton. Relaxing the homogeneity assumption in usability testing , 2001 .
[37] Yang Zhao,et al. Understanding Mobile Library Apps Continuance Usage in China: A Theoretical Framework and Empirical Study , 2015 .
[38] Martin Spann,et al. The Interplay Between Online Consumer Reviews and Recommender Systems: An Experimental Analysis , 2014, Int. J. Electron. Commer..
[39] Fred D. Davis. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..
[40] Ming-Chi Lee,et al. Explaining and predicting users' continuance intention toward e-learning: An extension of the expectation-confirmation model , 2010, Comput. Educ..
[41] Sheng Wu,et al. Integrating perceived playfulness into expectation-confirmation model for web portal context , 2005, Inf. Manag..
[42] Izak Benbasat,et al. E-Commerce Product Recommendation Agents: Use, Characteristics, and Impact , 2007, MIS Q..
[43] Anol Bhattacherjee,et al. Understanding Information Systems Continuance: An Expectation-Confirmation Model , 2001, MIS Q..
[44] Christian Fernando Libaque Saenz,et al. An expectation-confirmation model of continuance intention to use mobile instant messaging , 2016, Telematics Informatics.