Combining old and new tricks: ambidexterity in aerospace design and integration teams

Purpose – This paper seeks to examine how aerospace design and integration teams in a highly partnered supply chain are able to leverage extant capabilities and develop new ones when faced with the necessity to adapt to organizational change. Design/methodology/approach – Building on the concept of contextual ambidexterity (Gibson and Birkinshaw), this research uses a combination of qualitative material and objective performance data to investigate the working context of five aerospace design and integration teams, their solutions to crisis-triggering events, and their subsequent schedule adherence. Findings – Team members enacted ambidextrous roles similar to those identified by Birkinshaw and Gibson. These behaviors allowed teams to create ambidextrous solutions when faced with crisis. Teams working in a supportive context were found to produce a greater diversity of ambidextrous solutions, which was found to relate to both overall ambidexterity and schedule adherence performance. Research limitations/i...

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