Extending DEMO - Control Organization Model - Modeling an Organization's Viability Norms, Dysfunctions and Resilience Strategies

In this paper we present part of an extension to the Design and Engineering Methodology for Organizations (DEMO) – a proposal for an ontological model for the generic Control Organization that we argue that exists in every organization. With our proposal, DEMO can now be used to explicitly specify critical properties of an organization – that we call measures – whose value must respect certain restrictions imposed by other properties of the organization – that we call viability norms. We can now also precisely specify, with DEMO, defined resilience strategies that control and eliminate dysfunctions – violations of viability norms.